Tag: Business & Finance

  • [Solved] Business & Finance – Financial markets English Homework

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    \ Screenshot2025-09-08at11.41.49PM.png](https://www.sweetstudy.com/files/screenshot2025-09-08at11-41-49pm-png "Screenshot2025-09-08at11.41.49PM.png")

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  • [Solved] QSO 321 Module Two Journal Guidelines and Rubric Overview

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    ## QSO 321 Module Two Journal Guidelines and Rubric ### Overview In Module Two, you learned about the ways organizations support their people, whether it be within the workplace or the local community. For this journal entry, you will evaluate business practices that are not considerate of employees…

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    ## QSO 321 Module Two Journal Guidelines and Rubric
    ### Overview
    In Module Two, you learned about the ways organizations support their people, whether it be within the workplace or the local community. For this journal entry, you will evaluate business practices that are not considerate of employees and communities, brainstorm reasons why the practices may have been established, and consider how they can be improved.
    ### Directions
    For this journal, select and evaluate **one** of the following practices:
    – Employee pay is low.
    – Employee training is limited.
    – Employee benefits are minimal; there is little paid time off or sick time available.
    – Employees describe the workplace culture as stressful, competitive, or alienating.
    – A business does not give back to the local community in any way.
    – A business outsources many of its suppliers, even though many local suppliers are available.
    Then evaluate your selected practice by addressing the following **rubric criteria**:
    – **General Factors:** Describe general factors that may have contributed to an organization or business implementing this practice.
    – **Potential Negative Repercussions:** Identify potential negative repercussions of the practice on employees, the local community, or the business or organization.
    – **Benefits:** Explain benefits for employees, the local community, or the business or organization experience that might occur if a more people-friendly practice were incorporated.
    ### What to Submit
    Submit your assignment as a Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins.
    ### Module Two Journal Rubric
    CriteriaExceeds ExpectationsMeets ExpectationsPartially Meets ExpectationsDoes Not Meet ExpectationsValue **General Factors** Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner by providing examples of general factors contributing to an organization or business implementing the selected practiceDescribes general factors that may have contributed to an organization or business implementing the selected practiceDescribes some general factors with limited relevant personal experience, previous learning, or logical thought processDoes not attempt to describe general factors25 **Potential Negative Repercussions** Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner by providing examples of repercussions associated with applying the practiceIdentifies potential negative repercussions of the practice on employees, the local community, or the business or organizationShows limited depth of knowledge, indicating a need to explore the module’s content furtherDoes not attempt to identify potential negative repercussions, reflecting that the module’s content was not read25 **Benefits** Exceeds proficiency in an exceptionally clear, insightful, sophisticated, or creative manner by providing examples of benefits that were produced by incorporating more people-friendly practicesExplains benefits for employees, the local community, or the business or organization experience that might occur if a more people-friendly practice were incorporatedExplains some benefits with limited detail, demonstrating limited incorporation of the module’s contentDoes not attempt to explain the benefits25 **Clear Communication** Exceeds expectations with an intentional use of language that promotes a thorough understandingConsistently and effectively communicates in an organized way to a specific audienceShows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understandingShows no evidence of consistent, effective, or organized communication25 **Total:** 100%

  • [Solved] Business Finance – Management QSO 321 Module Two Assignment Guidelines and Rubric

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    ## QSO 321 Module Two Assignment Guidelines and Rubric ### Overview In this module, you learned about the importance of prioritizing people—employees, the local community, and customers. In this assignment, you will explore important considerations for culturally competent business practices, which …

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    ## QSO 321 Module Two Assignment Guidelines and Rubric
    ### Overview
    In this module, you learned about the importance of prioritizing people—employees, the local community, and customers. In this assignment, you will explore important considerations for culturally competent business practices, which can help strengthen and maintain relationships.
    ### Scenario
    You are a procurement manager working on training a new sourcing analyst. As part of their training, they will be traveling with you to meet with new and existing suppliers for specialized parts that your company needs. This arrangement will allow your colleague to gain firsthand experience and help them develop relationships with the business professionals they will be working with in the future.
    You need to ensure that they are familiar with cultural business practices for the places you will be visiting so that existing business relationships remain strong and new relationships start off well. You have decided to create a brief guide that includes the cultural considerations that they will need to be aware of while doing business.
    ### Directions
    Use the Module Two Assignment Template linked in the What to Submit section below to create a guide that provides a brief overview of culturally considerate business practices for three countries of your choosing that are outside of the United States. Refer to the Module Two Assignment Example linked in the Supporting Materials section below for an example of a completed chart. Use course and external resources, such as the Shapiro Library, linked in the Supporting Materials section, to gather information on your selected countries and their cultural business practices.
    Specifically, you must address the following **rubric criteria**:
    – **Authority Figures**: Describe how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offense.
    – **Levels of Formality**: Describe the level of formality that business professionals follow in each selected country. Examples of formality include language, dress, and etiquette.
    – **Social Norms**: Identify common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offense.
    – **Time and Scheduling**: Describe how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offense.
    – **Business Practices**: Describe general business practices that should be taken into consideration when conducting business in the selected countries. Examples of business practices include meals, cultural holidays and events, and the use of formal contracts.
    ### What to Submit
    Submit the [Module Two Assignment Template](https://learn.snhu.edu/content/enforced/2027639-QSO-321-14604.202581-1/Course%20Documents/QSO%20321%20Module%20Two%20Assignment%20Template.docx?isCourseFile=true&ou=2027639) to complete this assignment. Use bullet points when completing the template. Sources should be cited according to APA style.
    ### Supporting Materials
    The following resource supports your work on the project:
    **Reading**: [Module Two Assignment Example](https://learn.snhu.edu/content/enforced/2027639-QSO-321-14604.202581-1/Course%20Documents/QSO%20321%20Module%20Two%20Assignment%20Example.docx?isCourseFile=true&ou=2027639)
    This document provides an example of a completed Module Two assignment.
    **Shapiro Library Website:** [SNHU Shapiro Library](https://libguides.snhu.edu/home)
    Access the Shapiro Library website to conduct research, ask a librarian for help, and learn more about the resources available to you through the university library.
    ### Module Two Assignment Rubric
    CriteriaMeets Expectations (100%)Partially Meets Expectations (85%)Does Not Meet Expectations (0%)Value **Authority Figures** Describes how figures of authority are treated and shown respect in each selected country, as well as actions or communications that may cause unintended offenseShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include providing further description or examples of acts of respect or communications that may cause unintended offense in each selected countryDoes not attempt criterion17 **Levels of Formality** Describes the level of formality that business professionals follow in each selected countryShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of levels of formality used in language, dress, or etiquetteDoes not attempt criterion17 **Social Norms** Identifies common social norms that should be used in business in each selected country, as well as hand gestures and body language that should be avoided or that may cause unintended offenseShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of appropriate and inappropriate hand gestures and body languageDoes not attempt criterion17 **Time and Scheduling** Describes how the concepts of time and scheduling are treated in each selected country, as well as considerations for business-meeting etiquette that should be considered to avoid causing unintended offenseShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of how the concept of time and scheduling etiquette is treated in each selected countryDoes not attempt criterion17 **Business Practices** Describes general business practices that should be taken into consideration when conducting business in the selected countriesShows progress toward meeting expectations, but with errors or omissions; areas for improvement may include adding further description or examples of culturally competent business practices for each countryDoes not attempt criterion17 **Clear Communication** Consistently and effectively communicates in an organized way to a specific audienceShows progress toward meeting expectations, but communication is inconsistent or ineffective in a way that negatively impacts understandingShows no evidence of consistent, effective, or organized communication5 **Citations and Attributions** Uses citations for ideas requiring attribution, with consistent minor errorsUses citations for ideas requiring attribution, with major errorsDoes not use citations for ideas requiring attribution10 **Total:** 100%
    \
    QSO321ModuleTwoAssignmentTemplate.docx](https://www.sweetstudy.com/files/qso321moduletwoassignmenttemplate-docx-10397067 "QSO321ModuleTwoAssignmentTemplate.docx")

  • [Solved] Module Two Short Paper ( Healthcare reinbursement)

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    ## Overview This short paper assignment is an opportunity to show what you have learned in your module reading about the significance of compliance, coding, and reimbursement. ## Directions Craft a short paper responding to the following questions. Incorporate at least two scholarly resources, as we…

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    ## Overview
    This short paper assignment is an opportunity to show what you have learned in your module reading about the significance of compliance, coding, and reimbursement.
    ## Directions
    Craft a short paper responding to the following questions. Incorporate at least two scholarly resources, as well as healthcare sector-specific information, into your responses. Be sure to articulate your ideas in your own words and include attribution for your research in APA format.
    Specifically, you must address the following:
    1. **Reimbursement Issues**: Describe the healthcare reimbursement issues you learned about in this module. Specifically, how do medical billing and coding regulations affect reimbursement in a healthcare organization?
    2. **Revenue Cycle Analysis**: Analyze the revenue cycle for a healthcare organization. In other words, what are the various tasks that different healthcare departments do to drive the reimbursement process?
    ## What to Submit
    Submit your short paper as a 2- to 4-page Microsoft Word document with double spacing, 12-point Times New Roman font, and one-inch margins. Sources should be cited according to APA style.

  • [Solved] Can someone do my Week 4 discussion in MHA 612 Financial & Managerial Accounting?

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    Prior to beginning work on this discussion forum, – Read Chapters 13 and 16 from the course textbook, _Essentials of Health Care Finance_. As Cleverley and Cleverley (2018) explain, For our purposes, a budget is defined as a quantitative expression of a plan of action. It is an integral part of the …

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    Prior to beginning work on this discussion forum,
    – Read Chapters 13 and 16 from the course textbook, _Essentials of Health Care Finance_.
    As Cleverley and Cleverley (2018) explain,
    For our purposes, a budget is defined as a quantitative expression of a plan of action. It is an integral part of the overall management control process of an organization. Management control is a process by which managers ensure that resources are obtained and used effectively and efficiently while accomplishing an organization’s objectives. (pp. 378–379)
    The idea of effectiveness and efficiency as being directly correlated may not always be correct. In other words, a healthcare organization could be extremely effective regarding positive healthcare outcomes for patients, yet, at the same time, the organization may not be efficient in its fiscal actions.
    In your initial post,
    – Explain the differences between financial planning and strategic planning processes.
    – Discuss what four steps should be implemented when developing a financial plan.
    – Describe the consequences if financial planning is not aligned with strategic planning.
    Guidelines:
    – Your main post must be a minimum of 500 words.
    – Cite sources, if necessary, using APA style.
    – Refer to [_APA Style_Links to an external site.](https://writingcenter.uagc.edu/apa-style) for citing within your paper and formatting your references list.
    – Use your textbook or other sources as needed.

  • [Solved] Business Finance – Operations Management Can someone do my Week 3 assignment in MHA 612 Financial & Managerial Accounting?

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    Prior to beginning work on this assignment, – Review Chapters 13 and 16 from the course textbook _, Essentials of Health Care Finance_. – Read the article [Zero-Based Budgeting “My Way”Links to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edsbig&AN=edsbig.A…

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    Prior to beginning work on this assignment,
    – Review Chapters 13 and 16 from the course textbook _, Essentials of Health Care Finance_.
    – Read the article [Zero-Based Budgeting “My Way”Links to an external site.](https://search.ebscohost.com/login.aspx?direct=true&AuthType=shib&db=edsbig&AN=edsbig.A530915065&site=eds-live&scope=site&custid=s8856897).
    As Cleverley and Cleverley (2018) explain,
    Zero-base budgeting is a term that had gained much publicity. It has been touted as management’s most effective cost containment tool. It also has been described as the biggest hoax of the century. The truth lies somewhere in the middle. . . . Nearly everyone would agree that cost benefit analysis should be the evaluation method of zero-base budgeting. (p. 391)
    Shady Valley skilled nursing facility for long-term care is seeking a non-traditional alternative to budgeting. They are interested in obtaining information regarding zero-based budgeting to achieve their operational goals and aid in strategic planning. The Board of Directors for Shady Valley’s 80-bed skilled nursing facility for long-term care recently hired you as their zero-based budget consultant.
    **Note:** Be sure you are not writing in first person **.** Check the [_First vs. Third Person_Links to an external site.](https://writingcenter.uagc.edu/first-vs-third-person) for guidance.
    In your paper,
    – Explain how Shady Valley skilled nursing facility can implement a zero-based budget and provide your recommendations to the Board of Directors.
    – Describe the benefits of implementing your recommendations and justify why you are making these specific recommendations.
    – Discuss two positive and two negative aspects of zero-based budgeting in the healthcare delivery system.
    The Zero-Based Budgeting paper,
    – must be three to five double-spaced pages in length (not including title and references pages) and formatted according to [_APA Style_Links to an external site.](https://writingcenter.uagc.edu/apa-style) as outlined in the Writing Center’s [_APA Formatting for Microsoft Word_Links to an external site.](https://writingcenter.uagc.edu/apa-formatting-microsoft-word) resource.
    – must include a separate title page with the following in title case:
    – title of paper in bold font
    – Space should appear between the title and the rest of the information on the title page.
    – student’s name
    – name of institution (The University of Arizona Global Campus)
    – course name and number
    – instructor’s name
    – due date
    – must utilize academic voice. Review the [_Academic Voice_Links to an external site.](https://writingcenter.uagc.edu/academic-voice) resource for additional guidance.
    – must include an introduction and conclusion paragraph.
    – Your introduction paragraph needs to end with a clear thesis statement that indicates the purpose of your paper.
    – For assistance on writing [_Introductions & Conclusions_Links to an external site.](https://writingcenter.uagc.edu/introductions-conclusions) and [_Writing a Thesis Statement_Links to an external site.](https://writingcenter.uagc.edu/writing-a-thesis), refer to the Writing Center resources.
    – must use at least three scholarly or peer-reviewed sources in addition to the course text.
    – The [_Scholarly, Peer-Reviewed, and Other Credible Sources_Links to an external site.](https://content.bridgepointeducation.com/curriculum/file/e5359309-7d3c-4a21-a410-44d59303ccef/1/Scholarly%20Peer-Reviewed%20and%20Other%20Credible%20Sources.pdf) table offers additional guidance on appropriate source types. If you have questions about whether a specific source is appropriate for this assignment, please contact your instructor. Your instructor has the final say about the appropriateness of a specific source.
    – To assist you in completing the research required for this assignment, review this [_Quick and Easy Library Research_Links to an external site.](https://ashford.mediaspace.kaltura.com/media/Ashford+University+Library+Quick+%27n%27+Dirty/0_bcsbcjee) tutorial, which introduces the University of Arizona Global Campus Library and the research process, and provides some library search tips.
    – must document any information used from sources in APA Style as outlined in the Writing Center’s [_APA: Citing Within Your Paper_Links to an external site.](https://writingcenter.uagc.edu/apa-citing-within-your-paper) guide.
    – must include a separate references page that is formatted according to APA Style as outlined in the Writing Center. Review the [_APA: Formatting Your References List_Links to an external site.](https://writingcenter.uagc.edu/format-your-reference-list) resource in the Writing Center for specifications.

  • [Solved] P&L mock Exercise

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    The instructions are provided in the last sheet of the excel file attached. Please provide the reasoning for the workings and why they have been done. \ Mock_Hotel_PL_Candidate_Exercise.xlsx](https://www.sweetstudy.com/files/mock-hotel-pl-candidate-exercise-xlsx-10396667 "Mock_Hotel_PL_Candidat…

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    The instructions are provided in the last sheet of the excel file attached. Please provide the reasoning for the workings and why they have been done.
    \
    Mock_Hotel_PL_Candidate_Exercise.xlsx](https://www.sweetstudy.com/files/mock-hotel-pl-candidate-exercise-xlsx-10396667 "Mock_Hotel_PL_Candidate_Exercise.xlsx")

  • [Solved] tutor please

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    In-depth study guidance and analytical solution covering tutor please.

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    Full assignment prompt and step-by-step guidance are included in the downloadable solution file.

  • [Solved] discussion post

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    In-depth study guidance and analytical solution covering discussion post.

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    Full assignment prompt and step-by-step guidance are included in the downloadable solution file.

  • [Solved] HRM 6302 Unit IV

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    – ## EmploymentLawHRM6302UnitIVAssignment.docx – ## UnitIVStudyGuide.pdf **## EmploymentLawHRM6302UnitIVAssignment.docx** 2 Employment Law HRM 6302 Unit IV Assignment Some employers must provide unpaid leave for family- and medical-related reasons under the Family and Medical Leave Act (FMLA). Paid …

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    – ## EmploymentLawHRM6302UnitIVAssignment.docx

    – ## UnitIVStudyGuide.pdf

    **## EmploymentLawHRM6302UnitIVAssignment.docx**

    2

    Employment Law HRM 6302

    Unit IV Assignment

    Some employers must provide unpaid leave for family- and medical-related reasons under the Family and Medical Leave Act (FMLA). Paid leave is not required by federal law; however, it is required by some state and local laws.

    Have you or someone you know ever experienced a situation where there was a need for unpaid family leave? If not, imagine you are now in that situation in your current workplace. Did you agree with the policy that was in place at the time? Why, or why not? As you describe and reflect on the situation, your reaction, and rationale, consider the impact of unpaid family leave laws on the employer. Does it alter your perspective?

    Your assignment should be a minimum of 500 words in length with at least one supporting reference.

    **## UnitIVStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit IV

    Upon completion of this unit, students should be able to:

    4. Characterize conduct that violates federal anti-discrimination laws in employment.
    4.1 Analyze the requirements a plaintiff must establish to make a claim of failure to reasonably

    accommodate.

    5. Explain the concept of reasonable accommodation under the Americans with Disabilities Act (ADA).
    5.1 Discuss the interactive process required by the ADA and the employer duty to reasonably

    accommodate disabilities.
    5.2 Describe reasonable accommodations for a given scenario.

    Required Unit Resources

    Chapter 9: Reasonably Accommodating Disability and Religion, pp. 323–366

    Unit Lesson

    Simply prohibiting discrimination was insufficient for full protection of religion as a protected category. The
    Civil Rights Act of 1964 therefore included a requirement that employers reasonably accommodate religious
    observance and practice, unless an employer can show that accommodation would be an undue hardship on
    the business. This requirement contributes to a diverse workplace, enabling workers who might otherwise not
    meet certain workplace requirements to earn a living. In the Supreme Court’s decision in EEOC v.
    Abercrombie & Fitch Stores, Inc. (1993), the court found that the retailer could not refuse a Muslim woman
    wearing a headscarf for religious reasons even if it clashed with the store’s dress code. They further found
    that the employee did not specifically have to state the headscarf was required by her religious faith and ask
    to be accommodated. The court found that if the employer at least suspected that the scarf was religious in its
    purpose, it must accommodate.

    Reasonable accommodation appeared again in employment law when the Americans with Disabilities Act
    (ADA) passed in 1990. It became the cornerstone of workplace disability guidance. In 2008, the ADA
    Amendments Act (ADAAA) further expanded and more clearly defined conditions that qualify as disabilities
    and shifted the focus from the applicant or employee to the employer and its actions to assist that individual to
    enable him or her to work (Walsh, 2019). In the area of religion, reasonable accommodation boosts diversity
    in the workforce by breaking down barriers to workers who have the skills and abilities to be productive.

    In 1993, Congress passed the Family and Medical Leave Act (FMLA) to provide unpaid leave for the
    employee’s own serious medical condition, to care for a close relative with a serious health condition, and for
    the birth of a child (Walsh, 2019). While serious health condition is not synonymous with disability, there is
    some overlap and the potential for complex situations exists when overlap occurs.

    While FMLA addressed a specific need for short-term leave in defined situations for employees who could
    heal and get back to work relatively quickly, it did not address situations where longer leaves are needed by
    disabled employees. Thus, in the period after the ADAAA was passed in 2008, the U.S. Equal Employment
    Opportunity Commission (EEOC) turned its attention to employer leave policies that it finds operate as
    obstacles to accommodating disabled workers. In one of its biggest cases, the EEOC claimed that Verizon
    violated the ADA by refusing to make exceptions to its no fault attendance policy to accommodate employees
    with disabilities. Under the company's policy, after an employee accumulated a defined number of chargeable
    absences, he or she was placed on a disciplinary step, which could lead to more serious discipline, including
    termination. Verizon settled the case for $20 million and agreed to revise its attendance plans and policies,

    UNIT IV STUDY GUIDE
    Reasonable Accommodation

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    provide mandatory training for employees responsible for administering these plans and policies, and report
    employee complaints of disability discrimination to the EEOC (EEOC, 2011). The agency has also targeted
    workers’ compensation leave exhaustion policies and maximum leave periods on the same theory – that they
    unlawfully restrict the use of leave as a reasonable accommodation.

    Despite the efforts of the ADA, unemployment remains high among disabled Americans. According to the
    Bureau of Labor Statistics (BLS, 2016), the unemployment rate for persons with a disability was 10.7 percent
    in 2015, approximately double the 5.1 percent unemployment rate of those with no disability. Moreover,
    EEOC (n.d.) data showed that disability discrimination charges reached an all-time high in 2015, an increase
    of six percent from 2014.

    In 2016, the EEOC released a resource to address issues surrounding leave from the workplace as a
    reasonable accommodation (EEOC, 2016). The document, titled Employer-Provided Leave and the
    Americans with Disabilities Act, addresses a number of issues, and provides specific examples to illustrate
    how policies can unreasonably restrict leave and how it can instead be modified to accommodate disabled
    employees. In addressing how the ADA intersects with the FMLA, the EEOC reminds employers that an
    employee may be eligible for leave under the ADA even if he or she is not eligible for Family and Medical
    Leave or has exhausted leave under that law (EEOC, 2016). Nevertheless, an employer may take into
    account leave taken under the FMLA in determining whether additional leave would be an undue hardship.
    The EEOC resource makes clear that inflexible policies that cap leave at a specific amount of time, no fault
    policies that count every absence the same way, and 100 percent healed policies that require employees to
    certify that they have no work restrictions do not comply with the ADA.

    At the same time, the EEOC does not leave employers without means to work through what are often thorny
    situations. Indefinite leave is not required as a reasonable accommodation. To assess leave that is required,
    employers may communicate with employees on leave to inquire about their status, potential need for
    additional leave, and the likelihood of returning to work after any additional leave (EEOC, 2016). Further,
    employers should consider reassigning an employee to an open position for which he or she is qualified as an
    accommodation when the employee is unable to return to his or her current role.

    A recent investigation of a concern by an employee illustrated the ways in which the FMLA and ADA can
    intersect and the traps into which employers can fall. An employee who was being counseled for attendance
    and was on the verge of termination reported that she believed she was being treated unfairly because her
    absences and tardiness were for physical therapy and other medical appointments and for personal legal
    matters. She had used all her paid time off and received subsequent performance counseling for taking time
    in excess of her paid time off.

    This case presented a complex array of issues: reasonable accommodation of potential physical and mental
    disabilities, leave under the FMLA, and policies on attendance and tardiness. The employee’s managers
    believed that she had exceeded her allowed time off and violated the employer’s policy, and therefore, the
    issue warranted discipline. This approach, however, placed the employer at risk of a charge of discrimination
    under the ADA and a charge of violating the FMLA. To evaluate the employee’s claim, it had to be determined
    whether she had informed her management that her absences were related to a medical condition that was
    protected (and the information gathered showed that she had). Next, each of the absences and tardiness in
    the period covered by the potential discipline required individual review to determine whether the absence or
    tardiness was for a protected reason under the ADA or FMLA. If so, then the absence could not be
    considered for purposes of any discipline.

    This could have been avoided had the managers had recognized that the employee was taking time off for
    potentially protected reasons and was seeking an accommodation to the employer’s policies or FMLA
    intermittent leave for medical treatment. Instead, the managers involved focused on the inconvenience of the
    employee’s absences and their questions about the validity of her absences and failed to seek human
    resources guidance to navigate what in reality was a complex situation, which to them seemed a simple case
    of excessive absenteeism.

    The message to employers is meant to be clear and unequivocal. The standard is that employers must
    carefully evaluate situations involving accommodation of employee and applicant disabilities. Policies and
    practices should be routinely reviewed, and revised as needed, to ensure reasonable accommodation of all
    disabled workers. With regard to attendance policies in particular, they should include the ability to excuse

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    absences under the ADA, FMLA, and state and local laws that provide for leave. Those responsible for the
    administration of policies and procedures must consider modifications of policies and practices when
    situations arise that would impose discipline or some other adverse action on an employee for absences
    caused by a protected disability. They must also consider exceptions to regular practices when such an
    exception may constitute a reasonable accommodation.

    Accurate and thorough documentation of all requests for accommodation and all responses by the employer
    are very important. Employers should document the duties of the position in question, the ability to assign the
    disabled employee's responsibilities to others, and the need for and cost of replacement workers. Above all,
    employers must realize there is no one-size-fits-all solution in this difficult area. In each situation,
    accommodations must be reviewed and implemented based on the individual and sometimes unique facts of
    each particular case.

    References

    Bureau of Labor Statistics. (2016, July 21). Persons with a disability: Labor force characteristics summary

    [News release]. http://www.bls.gov/news.release/disabl.nr0.htm

    EEOC v. Abercrombie & Fitch Stores, Inc., 731 F.3d 1106 (U.S. 2015).

    U.S. Equal Employment Opportunity Commission. (n.d.). Charge statistics (Charges filed with EEOC) FY

    1997 through FY 2015. https://www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm

    U.S. Equal Employment Opportunity Commission. (2011, July 6). Verizon to pay $20 million to settle

    nationwide EEOC disability suit [Press release]. https://www.eeoc.gov/eeoc/newsroom/release/7-6-
    11a.cfm

    U.S. Equal Employment Opportunity Commission. (2016, May 9). Employer-provided leave and the

    Americans with Disabilities Act. https://www.eeoc.gov/laws/guidance/employer-provided-leave-and-
    americans-disabilities-act

    Walsh, D. J. (2019). Employment law for human resource practice (6th ed.). Cengage Learning.

    https://online.vitalsource.com/#/books/9781337670685

    Suggested Unit Resources

    You are encouraged to read the following chapter in your textbook, which continues this unit’s discussion of
    other employment law issues posed by diverse workforces.

    Chapter 10: Work-Life Conflicts and Other Diversity Issues, pp. 373–413

    In order to access the following resources, click the links below.

    The following PowerPoint presentations are supplements to the textbook chapter readings and are provided
    for further knowledge and review of the unit materials.

    Chapter 9 presentation (PowerPoint) or Chapter 9 presentation (PDF)

    Chapter 10 presentation (PowerPoint) or Chapter 10 presentation (PDF)

    HRM 6302, Employment Law 4

    UNIT x STUDY GUIDE
    Title

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 9 questions in your textbook on pages 368–371.

    **## UnitIVStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit IV

    Upon completion of this unit, students should be able to:

    4. Characterize conduct that violates federal anti-discrimination laws in employment.
    4.1 Analyze the requirements a plaintiff must establish to make a claim of failure to reasonably

    accommodate.

    5. Explain the concept of reasonable accommodation under the Americans with Disabilities Act (ADA).
    5.1 Discuss the interactive process required by the ADA and the employer duty to reasonably

    accommodate disabilities.
    5.2 Describe reasonable accommodations for a given scenario.

    Required Unit Resources

    Chapter 9: Reasonably Accommodating Disability and Religion, pp. 323–366

    Unit Lesson

    Simply prohibiting discrimination was insufficient for full protection of religion as a protected category. The
    Civil Rights Act of 1964 therefore included a requirement that employers reasonably accommodate religious
    observance and practice, unless an employer can show that accommodation would be an undue hardship on
    the business. This requirement contributes to a diverse workplace, enabling workers who might otherwise not
    meet certain workplace requirements to earn a living. In the Supreme Court’s decision in EEOC v.
    Abercrombie & Fitch Stores, Inc. (1993), the court found that the retailer could not refuse a Muslim woman
    wearing a headscarf for religious reasons even if it clashed with the store’s dress code. They further found
    that the employee did not specifically have to state the headscarf was required by her religious faith and ask
    to be accommodated. The court found that if the employer at least suspected that the scarf was religious in its
    purpose, it must accommodate.

    Reasonable accommodation appeared again in employment law when the Americans with Disabilities Act
    (ADA) passed in 1990. It became the cornerstone of workplace disability guidance. In 2008, the ADA
    Amendments Act (ADAAA) further expanded and more clearly defined conditions that qualify as disabilities
    and shifted the focus from the applicant or employee to the employer and its actions to assist that individual to
    enable him or her to work (Walsh, 2019). In the area of religion, reasonable accommodation boosts diversity
    in the workforce by breaking down barriers to workers who have the skills and abilities to be productive.

    In 1993, Congress passed the Family and Medical Leave Act (FMLA) to provide unpaid leave for the
    employee’s own serious medical condition, to care for a close relative with a serious health condition, and for
    the birth of a child (Walsh, 2019). While serious health condition is not synonymous with disability, there is
    some overlap and the potential for complex situations exists when overlap occurs.

    While FMLA addressed a specific need for short-term leave in defined situations for employees who could
    heal and get back to work relatively quickly, it did not address situations where longer leaves are needed by
    disabled employees. Thus, in the period after the ADAAA was passed in 2008, the U.S. Equal Employment
    Opportunity Commission (EEOC) turned its attention to employer leave policies that it finds operate as
    obstacles to accommodating disabled workers. In one of its biggest cases, the EEOC claimed that Verizon
    violated the ADA by refusing to make exceptions to its no fault attendance policy to accommodate employees
    with disabilities. Under the company's policy, after an employee accumulated a defined number of chargeable
    absences, he or she was placed on a disciplinary step, which could lead to more serious discipline, including
    termination. Verizon settled the case for $20 million and agreed to revise its attendance plans and policies,

    UNIT IV STUDY GUIDE
    Reasonable Accommodation

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    provide mandatory training for employees responsible for administering these plans and policies, and report
    employee complaints of disability discrimination to the EEOC (EEOC, 2011). The agency has also targeted
    workers’ compensation leave exhaustion policies and maximum leave periods on the same theory – that they
    unlawfully restrict the use of leave as a reasonable accommodation.

    Despite the efforts of the ADA, unemployment remains high among disabled Americans. According to the
    Bureau of Labor Statistics (BLS, 2016), the unemployment rate for persons with a disability was 10.7 percent
    in 2015, approximately double the 5.1 percent unemployment rate of those with no disability. Moreover,
    EEOC (n.d.) data showed that disability discrimination charges reached an all-time high in 2015, an increase
    of six percent from 2014.

    In 2016, the EEOC released a resource to address issues surrounding leave from the workplace as a
    reasonable accommodation (EEOC, 2016). The document, titled Employer-Provided Leave and the
    Americans with Disabilities Act, addresses a number of issues, and provides specific examples to illustrate
    how policies can unreasonably restrict leave and how it can instead be modified to accommodate disabled
    employees. In addressing how the ADA intersects with the FMLA, the EEOC reminds employers that an
    employee may be eligible for leave under the ADA even if he or she is not eligible for Family and Medical
    Leave or has exhausted leave under that law (EEOC, 2016). Nevertheless, an employer may take into
    account leave taken under the FMLA in determining whether additional leave would be an undue hardship.
    The EEOC resource makes clear that inflexible policies that cap leave at a specific amount of time, no fault
    policies that count every absence the same way, and 100 percent healed policies that require employees to
    certify that they have no work restrictions do not comply with the ADA.

    At the same time, the EEOC does not leave employers without means to work through what are often thorny
    situations. Indefinite leave is not required as a reasonable accommodation. To assess leave that is required,
    employers may communicate with employees on leave to inquire about their status, potential need for
    additional leave, and the likelihood of returning to work after any additional leave (EEOC, 2016). Further,
    employers should consider reassigning an employee to an open position for which he or she is qualified as an
    accommodation when the employee is unable to return to his or her current role.

    A recent investigation of a concern by an employee illustrated the ways in which the FMLA and ADA can
    intersect and the traps into which employers can fall. An employee who was being counseled for attendance
    and was on the verge of termination reported that she believed she was being treated unfairly because her
    absences and tardiness were for physical therapy and other medical appointments and for personal legal
    matters. She had used all her paid time off and received subsequent performance counseling for taking time
    in excess of her paid time off.

    This case presented a complex array of issues: reasonable accommodation of potential physical and mental
    disabilities, leave under the FMLA, and policies on attendance and tardiness. The employee’s managers
    believed that she had exceeded her allowed time off and violated the employer’s policy, and therefore, the
    issue warranted discipline. This approach, however, placed the employer at risk of a charge of discrimination
    under the ADA and a charge of violating the FMLA. To evaluate the employee’s claim, it had to be determined
    whether she had informed her management that her absences were related to a medical condition that was
    protected (and the information gathered showed that she had). Next, each of the absences and tardiness in
    the period covered by the potential discipline required individual review to determine whether the absence or
    tardiness was for a protected reason under the ADA or FMLA. If so, then the absence could not be
    considered for purposes of any discipline.

    This could have been avoided had the managers had recognized that the employee was taking time off for
    potentially protected reasons and was seeking an accommodation to the employer’s policies or FMLA
    intermittent leave for medical treatment. Instead, the managers involved focused on the inconvenience of the
    employee’s absences and their questions about the validity of her absences and failed to seek human
    resources guidance to navigate what in reality was a complex situation, which to them seemed a simple case
    of excessive absenteeism.

    The message to employers is meant to be clear and unequivocal. The standard is that employers must
    carefully evaluate situations involving accommodation of employee and applicant disabilities. Policies and
    practices should be routinely reviewed, and revised as needed, to ensure reasonable accommodation of all
    disabled workers. With regard to attendance policies in particular, they should include the ability to excuse

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    absences under the ADA, FMLA, and state and local laws that provide for leave. Those responsible for the
    administration of policies and procedures must consider modifications of policies and practices when
    situations arise that would impose discipline or some other adverse action on an employee for absences
    caused by a protected disability. They must also consider exceptions to regular practices when such an
    exception may constitute a reasonable accommodation.

    Accurate and thorough documentation of all requests for accommodation and all responses by the employer
    are very important. Employers should document the duties of the position in question, the ability to assign the
    disabled employee's responsibilities to others, and the need for and cost of replacement workers. Above all,
    employers must realize there is no one-size-fits-all solution in this difficult area. In each situation,
    accommodations must be reviewed and implemented based on the individual and sometimes unique facts of
    each particular case.

    References

    Bureau of Labor Statistics. (2016, July 21). Persons with a disability: Labor force characteristics summary

    [News release]. http://www.bls.gov/news.release/disabl.nr0.htm

    EEOC v. Abercrombie & Fitch Stores, Inc., 731 F.3d 1106 (U.S. 2015).

    U.S. Equal Employment Opportunity Commission. (n.d.). Charge statistics (Charges filed with EEOC) FY

    1997 through FY 2015. https://www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm

    U.S. Equal Employment Opportunity Commission. (2011, July 6). Verizon to pay $20 million to settle

    nationwide EEOC disability suit [Press release]. https://www.eeoc.gov/eeoc/newsroom/release/7-6-
    11a.cfm

    U.S. Equal Employment Opportunity Commission. (2016, May 9). Employer-provided leave and the

    Americans with Disabilities Act. https://www.eeoc.gov/laws/guidance/employer-provided-leave-and-
    americans-disabilities-act

    Walsh, D. J. (2019). Employment law for human resource practice (6th ed.). Cengage Learning.

    https://online.vitalsource.com/#/books/9781337670685

    Suggested Unit Resources

    You are encouraged to read the following chapter in your textbook, which continues this unit’s discussion of
    other employment law issues posed by diverse workforces.

    Chapter 10: Work-Life Conflicts and Other Diversity Issues, pp. 373–413

    In order to access the following resources, click the links below.

    The following PowerPoint presentations are supplements to the textbook chapter readings and are provided
    for further knowledge and review of the unit materials.

    Chapter 9 presentation (PowerPoint) or Chapter 9 presentation (PDF)

    Chapter 10 presentation (PowerPoint) or Chapter 10 presentation (PDF)

    HRM 6302, Employment Law 4

    UNIT x STUDY GUIDE
    Title

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 9 questions in your textbook on pages 368–371.

    **## EmploymentLawHRM6302UnitIVAssignment.docx**

    2

    Employment Law HRM 6302

    Unit IV Assignment

    Some employers must provide unpaid leave for family- and medical-related reasons under the Family and Medical Leave Act (FMLA). Paid leave is not required by federal law; however, it is required by some state and local laws.

    Have you or someone you know ever experienced a situation where there was a need for unpaid family leave? If not, imagine you are now in that situation in your current workplace. Did you agree with the policy that was in place at the time? Why, or why not? As you describe and reflect on the situation, your reaction, and rationale, consider the impact of unpaid family leave laws on the employer. Does it alter your perspective?

    Your assignment should be a minimum of 500 words in length with at least one supporting reference.

    **## UnitIVStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit IV

    Upon completion of this unit, students should be able to:

    4. Characterize conduct that violates federal anti-discrimination laws in employment.
    4.1 Analyze the requirements a plaintiff must establish to make a claim of failure to reasonably

    accommodate.

    5. Explain the concept of reasonable accommodation under the Americans with Disabilities Act (ADA).
    5.1 Discuss the interactive process required by the ADA and the employer duty to reasonably

    accommodate disabilities.
    5.2 Describe reasonable accommodations for a given scenario.

    Required Unit Resources

    Chapter 9: Reasonably Accommodating Disability and Religion, pp. 323–366

    Unit Lesson

    Simply prohibiting discrimination was insufficient for full protection of religion as a protected category. The
    Civil Rights Act of 1964 therefore included a requirement that employers reasonably accommodate religious
    observance and practice, unless an employer can show that accommodation would be an undue hardship on
    the business. This requirement contributes to a diverse workplace, enabling workers who might otherwise not
    meet certain workplace requirements to earn a living. In the Supreme Court’s decision in EEOC v.
    Abercrombie & Fitch Stores, Inc. (1993), the court found that the retailer could not refuse a Muslim woman
    wearing a headscarf for religious reasons even if it clashed with the store’s dress code. They further found
    that the employee did not specifically have to state the headscarf was required by her religious faith and ask
    to be accommodated. The court found that if the employer at least suspected that the scarf was religious in its
    purpose, it must accommodate.

    Reasonable accommodation appeared again in employment law when the Americans with Disabilities Act
    (ADA) passed in 1990. It became the cornerstone of workplace disability guidance. In 2008, the ADA
    Amendments Act (ADAAA) further expanded and more clearly defined conditions that qualify as disabilities
    and shifted the focus from the applicant or employee to the employer and its actions to assist that individual to
    enable him or her to work (Walsh, 2019). In the area of religion, reasonable accommodation boosts diversity
    in the workforce by breaking down barriers to workers who have the skills and abilities to be productive.

    In 1993, Congress passed the Family and Medical Leave Act (FMLA) to provide unpaid leave for the
    employee’s own serious medical condition, to care for a close relative with a serious health condition, and for
    the birth of a child (Walsh, 2019). While serious health condition is not synonymous with disability, there is
    some overlap and the potential for complex situations exists when overlap occurs.

    While FMLA addressed a specific need for short-term leave in defined situations for employees who could
    heal and get back to work relatively quickly, it did not address situations where longer leaves are needed by
    disabled employees. Thus, in the period after the ADAAA was passed in 2008, the U.S. Equal Employment
    Opportunity Commission (EEOC) turned its attention to employer leave policies that it finds operate as
    obstacles to accommodating disabled workers. In one of its biggest cases, the EEOC claimed that Verizon
    violated the ADA by refusing to make exceptions to its no fault attendance policy to accommodate employees
    with disabilities. Under the company's policy, after an employee accumulated a defined number of chargeable
    absences, he or she was placed on a disciplinary step, which could lead to more serious discipline, including
    termination. Verizon settled the case for $20 million and agreed to revise its attendance plans and policies,

    UNIT IV STUDY GUIDE
    Reasonable Accommodation

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    provide mandatory training for employees responsible for administering these plans and policies, and report
    employee complaints of disability discrimination to the EEOC (EEOC, 2011). The agency has also targeted
    workers’ compensation leave exhaustion policies and maximum leave periods on the same theory – that they
    unlawfully restrict the use of leave as a reasonable accommodation.

    Despite the efforts of the ADA, unemployment remains high among disabled Americans. According to the
    Bureau of Labor Statistics (BLS, 2016), the unemployment rate for persons with a disability was 10.7 percent
    in 2015, approximately double the 5.1 percent unemployment rate of those with no disability. Moreover,
    EEOC (n.d.) data showed that disability discrimination charges reached an all-time high in 2015, an increase
    of six percent from 2014.

    In 2016, the EEOC released a resource to address issues surrounding leave from the workplace as a
    reasonable accommodation (EEOC, 2016). The document, titled Employer-Provided Leave and the
    Americans with Disabilities Act, addresses a number of issues, and provides specific examples to illustrate
    how policies can unreasonably restrict leave and how it can instead be modified to accommodate disabled
    employees. In addressing how the ADA intersects with the FMLA, the EEOC reminds employers that an
    employee may be eligible for leave under the ADA even if he or she is not eligible for Family and Medical
    Leave or has exhausted leave under that law (EEOC, 2016). Nevertheless, an employer may take into
    account leave taken under the FMLA in determining whether additional leave would be an undue hardship.
    The EEOC resource makes clear that inflexible policies that cap leave at a specific amount of time, no fault
    policies that count every absence the same way, and 100 percent healed policies that require employees to
    certify that they have no work restrictions do not comply with the ADA.

    At the same time, the EEOC does not leave employers without means to work through what are often thorny
    situations. Indefinite leave is not required as a reasonable accommodation. To assess leave that is required,
    employers may communicate with employees on leave to inquire about their status, potential need for
    additional leave, and the likelihood of returning to work after any additional leave (EEOC, 2016). Further,
    employers should consider reassigning an employee to an open position for which he or she is qualified as an
    accommodation when the employee is unable to return to his or her current role.

    A recent investigation of a concern by an employee illustrated the ways in which the FMLA and ADA can
    intersect and the traps into which employers can fall. An employee who was being counseled for attendance
    and was on the verge of termination reported that she believed she was being treated unfairly because her
    absences and tardiness were for physical therapy and other medical appointments and for personal legal
    matters. She had used all her paid time off and received subsequent performance counseling for taking time
    in excess of her paid time off.

    This case presented a complex array of issues: reasonable accommodation of potential physical and mental
    disabilities, leave under the FMLA, and policies on attendance and tardiness. The employee’s managers
    believed that she had exceeded her allowed time off and violated the employer’s policy, and therefore, the
    issue warranted discipline. This approach, however, placed the employer at risk of a charge of discrimination
    under the ADA and a charge of violating the FMLA. To evaluate the employee’s claim, it had to be determined
    whether she had informed her management that her absences were related to a medical condition that was
    protected (and the information gathered showed that she had). Next, each of the absences and tardiness in
    the period covered by the potential discipline required individual review to determine whether the absence or
    tardiness was for a protected reason under the ADA or FMLA. If so, then the absence could not be
    considered for purposes of any discipline.

    This could have been avoided had the managers had recognized that the employee was taking time off for
    potentially protected reasons and was seeking an accommodation to the employer’s policies or FMLA
    intermittent leave for medical treatment. Instead, the managers involved focused on the inconvenience of the
    employee’s absences and their questions about the validity of her absences and failed to seek human
    resources guidance to navigate what in reality was a complex situation, which to them seemed a simple case
    of excessive absenteeism.

    The message to employers is meant to be clear and unequivocal. The standard is that employers must
    carefully evaluate situations involving accommodation of employee and applicant disabilities. Policies and
    practices should be routinely reviewed, and revised as needed, to ensure reasonable accommodation of all
    disabled workers. With regard to attendance policies in particular, they should include the ability to excuse

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    absences under the ADA, FMLA, and state and local laws that provide for leave. Those responsible for the
    administration of policies and procedures must consider modifications of policies and practices when
    situations arise that would impose discipline or some other adverse action on an employee for absences
    caused by a protected disability. They must also consider exceptions to regular practices when such an
    exception may constitute a reasonable accommodation.

    Accurate and thorough documentation of all requests for accommodation and all responses by the employer
    are very important. Employers should document the duties of the position in question, the ability to assign the
    disabled employee's responsibilities to others, and the need for and cost of replacement workers. Above all,
    employers must realize there is no one-size-fits-all solution in this difficult area. In each situation,
    accommodations must be reviewed and implemented based on the individual and sometimes unique facts of
    each particular case.

    References

    Bureau of Labor Statistics. (2016, July 21). Persons with a disability: Labor force characteristics summary

    [News release]. http://www.bls.gov/news.release/disabl.nr0.htm

    EEOC v. Abercrombie & Fitch Stores, Inc., 731 F.3d 1106 (U.S. 2015).

    U.S. Equal Employment Opportunity Commission. (n.d.). Charge statistics (Charges filed with EEOC) FY

    1997 through FY 2015. https://www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm

    U.S. Equal Employment Opportunity Commission. (2011, July 6). Verizon to pay $20 million to settle

    nationwide EEOC disability suit [Press release]. https://www.eeoc.gov/eeoc/newsroom/release/7-6-
    11a.cfm

    U.S. Equal Employment Opportunity Commission. (2016, May 9). Employer-provided leave and the

    Americans with Disabilities Act. https://www.eeoc.gov/laws/guidance/employer-provided-leave-and-
    americans-disabilities-act

    Walsh, D. J. (2019). Employment law for human resource practice (6th ed.). Cengage Learning.

    https://online.vitalsource.com/#/books/9781337670685

    Suggested Unit Resources

    You are encouraged to read the following chapter in your textbook, which continues this unit’s discussion of
    other employment law issues posed by diverse workforces.

    Chapter 10: Work-Life Conflicts and Other Diversity Issues, pp. 373–413

    In order to access the following resources, click the links below.

    The following PowerPoint presentations are supplements to the textbook chapter readings and are provided
    for further knowledge and review of the unit materials.

    Chapter 9 presentation (PowerPoint) or Chapter 9 presentation (PDF)

    Chapter 10 presentation (PowerPoint) or Chapter 10 presentation (PDF)

    HRM 6302, Employment Law 4

    UNIT x STUDY GUIDE
    Title

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 9 questions in your textbook on pages 368–371.

    **## EmploymentLawHRM6302UnitIVAssignment.docx**

    2

    Employment Law HRM 6302

    Unit IV Assignment

    Some employers must provide unpaid leave for family- and medical-related reasons under the Family and Medical Leave Act (FMLA). Paid leave is not required by federal law; however, it is required by some state and local laws.

    Have you or someone you know ever experienced a situation where there was a need for unpaid family leave? If not, imagine you are now in that situation in your current workplace. Did you agree with the policy that was in place at the time? Why, or why not? As you describe and reflect on the situation, your reaction, and rationale, consider the impact of unpaid family leave laws on the employer. Does it alter your perspective?

    Your assignment should be a minimum of 500 words in length with at least one supporting reference.

    **## UnitIVStudyGuide.pdf**

    HRM 6302, Employment Law 1

    Course Learning Outcomes for Unit IV

    Upon completion of this unit, students should be able to:

    4. Characterize conduct that violates federal anti-discrimination laws in employment.
    4.1 Analyze the requirements a plaintiff must establish to make a claim of failure to reasonably

    accommodate.

    5. Explain the concept of reasonable accommodation under the Americans with Disabilities Act (ADA).
    5.1 Discuss the interactive process required by the ADA and the employer duty to reasonably

    accommodate disabilities.
    5.2 Describe reasonable accommodations for a given scenario.

    Required Unit Resources

    Chapter 9: Reasonably Accommodating Disability and Religion, pp. 323–366

    Unit Lesson

    Simply prohibiting discrimination was insufficient for full protection of religion as a protected category. The
    Civil Rights Act of 1964 therefore included a requirement that employers reasonably accommodate religious
    observance and practice, unless an employer can show that accommodation would be an undue hardship on
    the business. This requirement contributes to a diverse workplace, enabling workers who might otherwise not
    meet certain workplace requirements to earn a living. In the Supreme Court’s decision in EEOC v.
    Abercrombie & Fitch Stores, Inc. (1993), the court found that the retailer could not refuse a Muslim woman
    wearing a headscarf for religious reasons even if it clashed with the store’s dress code. They further found
    that the employee did not specifically have to state the headscarf was required by her religious faith and ask
    to be accommodated. The court found that if the employer at least suspected that the scarf was religious in its
    purpose, it must accommodate.

    Reasonable accommodation appeared again in employment law when the Americans with Disabilities Act
    (ADA) passed in 1990. It became the cornerstone of workplace disability guidance. In 2008, the ADA
    Amendments Act (ADAAA) further expanded and more clearly defined conditions that qualify as disabilities
    and shifted the focus from the applicant or employee to the employer and its actions to assist that individual to
    enable him or her to work (Walsh, 2019). In the area of religion, reasonable accommodation boosts diversity
    in the workforce by breaking down barriers to workers who have the skills and abilities to be productive.

    In 1993, Congress passed the Family and Medical Leave Act (FMLA) to provide unpaid leave for the
    employee’s own serious medical condition, to care for a close relative with a serious health condition, and for
    the birth of a child (Walsh, 2019). While serious health condition is not synonymous with disability, there is
    some overlap and the potential for complex situations exists when overlap occurs.

    While FMLA addressed a specific need for short-term leave in defined situations for employees who could
    heal and get back to work relatively quickly, it did not address situations where longer leaves are needed by
    disabled employees. Thus, in the period after the ADAAA was passed in 2008, the U.S. Equal Employment
    Opportunity Commission (EEOC) turned its attention to employer leave policies that it finds operate as
    obstacles to accommodating disabled workers. In one of its biggest cases, the EEOC claimed that Verizon
    violated the ADA by refusing to make exceptions to its no fault attendance policy to accommodate employees
    with disabilities. Under the company's policy, after an employee accumulated a defined number of chargeable
    absences, he or she was placed on a disciplinary step, which could lead to more serious discipline, including
    termination. Verizon settled the case for $20 million and agreed to revise its attendance plans and policies,

    UNIT IV STUDY GUIDE
    Reasonable Accommodation

    HRM 6302, Employment Law 2

    UNIT x STUDY GUIDE
    Title

    provide mandatory training for employees responsible for administering these plans and policies, and report
    employee complaints of disability discrimination to the EEOC (EEOC, 2011). The agency has also targeted
    workers’ compensation leave exhaustion policies and maximum leave periods on the same theory – that they
    unlawfully restrict the use of leave as a reasonable accommodation.

    Despite the efforts of the ADA, unemployment remains high among disabled Americans. According to the
    Bureau of Labor Statistics (BLS, 2016), the unemployment rate for persons with a disability was 10.7 percent
    in 2015, approximately double the 5.1 percent unemployment rate of those with no disability. Moreover,
    EEOC (n.d.) data showed that disability discrimination charges reached an all-time high in 2015, an increase
    of six percent from 2014.

    In 2016, the EEOC released a resource to address issues surrounding leave from the workplace as a
    reasonable accommodation (EEOC, 2016). The document, titled Employer-Provided Leave and the
    Americans with Disabilities Act, addresses a number of issues, and provides specific examples to illustrate
    how policies can unreasonably restrict leave and how it can instead be modified to accommodate disabled
    employees. In addressing how the ADA intersects with the FMLA, the EEOC reminds employers that an
    employee may be eligible for leave under the ADA even if he or she is not eligible for Family and Medical
    Leave or has exhausted leave under that law (EEOC, 2016). Nevertheless, an employer may take into
    account leave taken under the FMLA in determining whether additional leave would be an undue hardship.
    The EEOC resource makes clear that inflexible policies that cap leave at a specific amount of time, no fault
    policies that count every absence the same way, and 100 percent healed policies that require employees to
    certify that they have no work restrictions do not comply with the ADA.

    At the same time, the EEOC does not leave employers without means to work through what are often thorny
    situations. Indefinite leave is not required as a reasonable accommodation. To assess leave that is required,
    employers may communicate with employees on leave to inquire about their status, potential need for
    additional leave, and the likelihood of returning to work after any additional leave (EEOC, 2016). Further,
    employers should consider reassigning an employee to an open position for which he or she is qualified as an
    accommodation when the employee is unable to return to his or her current role.

    A recent investigation of a concern by an employee illustrated the ways in which the FMLA and ADA can
    intersect and the traps into which employers can fall. An employee who was being counseled for attendance
    and was on the verge of termination reported that she believed she was being treated unfairly because her
    absences and tardiness were for physical therapy and other medical appointments and for personal legal
    matters. She had used all her paid time off and received subsequent performance counseling for taking time
    in excess of her paid time off.

    This case presented a complex array of issues: reasonable accommodation of potential physical and mental
    disabilities, leave under the FMLA, and policies on attendance and tardiness. The employee’s managers
    believed that she had exceeded her allowed time off and violated the employer’s policy, and therefore, the
    issue warranted discipline. This approach, however, placed the employer at risk of a charge of discrimination
    under the ADA and a charge of violating the FMLA. To evaluate the employee’s claim, it had to be determined
    whether she had informed her management that her absences were related to a medical condition that was
    protected (and the information gathered showed that she had). Next, each of the absences and tardiness in
    the period covered by the potential discipline required individual review to determine whether the absence or
    tardiness was for a protected reason under the ADA or FMLA. If so, then the absence could not be
    considered for purposes of any discipline.

    This could have been avoided had the managers had recognized that the employee was taking time off for
    potentially protected reasons and was seeking an accommodation to the employer’s policies or FMLA
    intermittent leave for medical treatment. Instead, the managers involved focused on the inconvenience of the
    employee’s absences and their questions about the validity of her absences and failed to seek human
    resources guidance to navigate what in reality was a complex situation, which to them seemed a simple case
    of excessive absenteeism.

    The message to employers is meant to be clear and unequivocal. The standard is that employers must
    carefully evaluate situations involving accommodation of employee and applicant disabilities. Policies and
    practices should be routinely reviewed, and revised as needed, to ensure reasonable accommodation of all
    disabled workers. With regard to attendance policies in particular, they should include the ability to excuse

    HRM 6302, Employment Law 3

    UNIT x STUDY GUIDE
    Title

    absences under the ADA, FMLA, and state and local laws that provide for leave. Those responsible for the
    administration of policies and procedures must consider modifications of policies and practices when
    situations arise that would impose discipline or some other adverse action on an employee for absences
    caused by a protected disability. They must also consider exceptions to regular practices when such an
    exception may constitute a reasonable accommodation.

    Accurate and thorough documentation of all requests for accommodation and all responses by the employer
    are very important. Employers should document the duties of the position in question, the ability to assign the
    disabled employee's responsibilities to others, and the need for and cost of replacement workers. Above all,
    employers must realize there is no one-size-fits-all solution in this difficult area. In each situation,
    accommodations must be reviewed and implemented based on the individual and sometimes unique facts of
    each particular case.

    References

    Bureau of Labor Statistics. (2016, July 21). Persons with a disability: Labor force characteristics summary

    [News release]. http://www.bls.gov/news.release/disabl.nr0.htm

    EEOC v. Abercrombie & Fitch Stores, Inc., 731 F.3d 1106 (U.S. 2015).

    U.S. Equal Employment Opportunity Commission. (n.d.). Charge statistics (Charges filed with EEOC) FY

    1997 through FY 2015. https://www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm

    U.S. Equal Employment Opportunity Commission. (2011, July 6). Verizon to pay $20 million to settle

    nationwide EEOC disability suit [Press release]. https://www.eeoc.gov/eeoc/newsroom/release/7-6-
    11a.cfm

    U.S. Equal Employment Opportunity Commission. (2016, May 9). Employer-provided leave and the

    Americans with Disabilities Act. https://www.eeoc.gov/laws/guidance/employer-provided-leave-and-
    americans-disabilities-act

    Walsh, D. J. (2019). Employment law for human resource practice (6th ed.). Cengage Learning.

    https://online.vitalsource.com/#/books/9781337670685

    Suggested Unit Resources

    You are encouraged to read the following chapter in your textbook, which continues this unit’s discussion of
    other employment law issues posed by diverse workforces.

    Chapter 10: Work-Life Conflicts and Other Diversity Issues, pp. 373–413

    In order to access the following resources, click the links below.

    The following PowerPoint presentations are supplements to the textbook chapter readings and are provided
    for further knowledge and review of the unit materials.

    Chapter 9 presentation (PowerPoint) or Chapter 9 presentation (PDF)

    Chapter 10 presentation (PowerPoint) or Chapter 10 presentation (PDF)

    HRM 6302, Employment Law 4

    UNIT x STUDY GUIDE
    Title

    Learning Activities (Nongraded)

    Nongraded Learning Activities are provided to aid students in their course of study. You do not have to submit
    them. If you have questions, contact your instructor for further guidance and information.

    At the end of each chapter of your textbook, scenario-driven questions provide legal issues and realistic
    situations that relate to employment law. Exploring these questions allows you the opportunity to further your
    understanding of the concepts in each chapter and prepares you for similar situations you may encounter in
    your workplace.

    • Review the Chapter 9 questions in your textbook on pages 368–371.

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