Assignment Prompt & Instructions
– ## QualityImprovementVideoAssignment.docx
– ## Rubric-QualityImprovement.pdf
**## QualityImprovementVideoAssignment.docx**
To expand quality improvement efforts across disciplines within a health care organization, it is beneficial to create quality assessment teams with representatives from each area of the organization, on both the clinical and administrative sides. Though these teams can choose from a variety of tools to assess quality, they are most effective when they are high-performing and working collaboratively toward a common goal.
Create an 8- to 12-minute video for professional development that your clinic is providing to its staff, addressing the following:
· Why are teams a valuable point of focus when considering quality improvement in health care?
· What distinguishes a team as high performing within a health care environment? Defend how teamwork can influence and impact quality outcomes.
· Discuss how team processes and the varying roles of individuals can impact quality assessment both positively and negatively. Consider elements such as leadership roles, individual responsibilities, delegation of tasks, decision-making, ongoing training/education, etc.
· How does the cross-functionality of a high-performing team enhance its ability to meet the quality improvement goals of a health care organization? How might having an interdisciplinary team potentially create conflict? How could these tensions be mitigated to improve team effectiveness?
· How do elements such as conflict and change affect the dynamics of the team and its ability to reach a unified goal?
· Discuss the resources and types of support available that might enhance a team's efforts for continued quality improvement. Consider how components such as team culture, support, communication, and rewards may come into play.
The presentation should include an introduction and purpose statement. Show professionalism in your speech and appearance.
Use an online video platform such as YouTube, Vimeo, or Zoom to upload your completed video. Add the link to your video to a Microsoft Word document and ensure that others can access and view your linked video prior to submitting to the digital classroom.
**## Rubric-QualityImprovement.pdf**
9/5/25, 3:14 PM
Page 1 of 2about:srcdoc
Benchmark – Quality Improvement Through Effective Teamwork – RubricTotal 100 points
Criterion 1. Unsatisfactory 2. Insufficient 3. Approaching 4. Acceptable 5. Target
Value of Teams in Health
Care Quality
Improvement
Value of Teams in Health
Care Quality Improvement
0 points
A discussion about the
value of teams in health
care quality improvement
is not included.
6.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
value of teams in health
care quality improvement
is provided, with
appropriate details and
support.
10 points
A discussion about the
value of teams in health
care quality improvement
is thoroughly explored and
clearly explained with
relevant details and
support.
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
0 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are not
included.
6.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but minimal detail
or support is provided.
8.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
provided, with appropriate
details and support.
10 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
thoroughly explored and
clearly explained with
relevant details and
support.
Impact of Team
Processes and Team
Member Roles on Quality
Assessment
Impact of Team Processes
and Team Member Roles
on Quality Assessment
0 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is not
included.
6.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but minimal detail
or support is provided.
8.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
provided, with appropriate
details and support.
10 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
thoroughly explored and
clearly explained with
relevant details and
support.
Interdisciplinary or
Cross-Functioning Team
Effectiveness (B) (B)
Interdisciplinary or Cross-
Functioning Team
Effectiveness (C3.4) (C3.4)
0 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is not
included.
13 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but the information
provided is incomplete,
inaccurate, or otherwise
deficient.
15 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but minimal detail or
support is provided.
17 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is provided,
with appropriate details
and support.
20 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is thoroughly
explored and clearly
explained with relevant
details and support.
Elements Affecting the
Dynamics of the Team
and Its Ability to Reach a
Unified Goal (B) (B)
Elements Affecting the
Dynamics of the Team and
Its Ability to Reach a
Unified Goal (C4.4) (C4.4)
0 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is not included.
13 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
15 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but
minimal detail or support
is provided.
17 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is provided, with
appropriate details and
support.
20 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is thoroughly explored
and clearly explained with
relevant details and
support.
9/5/25, 3:14 PM
Page 2 of 2about:srcdoc
Resources and Support
for Continued Quality
Improvement Team
Efforts
Resources and Support for
Continued Quality
Improvement Team Efforts
0 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is not included.
6.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is provided, with
appropriate details and
support.
10 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is thoroughly explored and
clearly explained with
relevant details and
support.
Professionalism
Professionalism
0 points
Not addressed.
6.5 points
Author's appearance or
manner is unprofessional,
or the video is taken within
a distracting environment/
background.
7.5 points
Author's appearance or
manner could more
adequately exhibit
professionalism, or the
video is taken in a
distracting environment/
background.
8.5 points
Author's appearance and
manner exhibit
appropriate
professionalism. The video
is taken in an environment
relatively free of
distractions.
10 points
Author's appearance and
manner exhibit exemplary
professionalism. The video
is taken in an environment
totally free of distractions.
Organization of the Video
Organization of the Video
0 points
Not addressed.
6.5 points
The video includes an
introduction or purpose
statement that is not
adequately presented, or
the transitions between
prompts are abrupt or
disjointed.
7.5 points
The video includes an
introduction or purpose
statement that could be
more adequately
presented, or the
transitions between
prompts could be
smoother.
8.5 points
The video includes an
adequate introduction and
purpose statement, along
with smooth transitions
between prompts.
10 points
The video includes an
appropriate introduction
and purpose statement,
along with seamless
transitions between
prompts.
© 2025. Grand Canyon University. All Rights Reserved.
[https://www.gce.com/](https://www.gce.com/)
**## Rubric-QualityImprovement.pdf**
9/5/25, 3:14 PM
Page 1 of 2about:srcdoc
Benchmark – Quality Improvement Through Effective Teamwork – RubricTotal 100 points
Criterion 1. Unsatisfactory 2. Insufficient 3. Approaching 4. Acceptable 5. Target
Value of Teams in Health
Care Quality
Improvement
Value of Teams in Health
Care Quality Improvement
0 points
A discussion about the
value of teams in health
care quality improvement
is not included.
6.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
value of teams in health
care quality improvement
is provided, with
appropriate details and
support.
10 points
A discussion about the
value of teams in health
care quality improvement
is thoroughly explored and
clearly explained with
relevant details and
support.
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
0 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are not
included.
6.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but minimal detail
or support is provided.
8.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
provided, with appropriate
details and support.
10 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
thoroughly explored and
clearly explained with
relevant details and
support.
Impact of Team
Processes and Team
Member Roles on Quality
Assessment
Impact of Team Processes
and Team Member Roles
on Quality Assessment
0 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is not
included.
6.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but minimal detail
or support is provided.
8.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
provided, with appropriate
details and support.
10 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
thoroughly explored and
clearly explained with
relevant details and
support.
Interdisciplinary or
Cross-Functioning Team
Effectiveness (B) (B)
Interdisciplinary or Cross-
Functioning Team
Effectiveness (C3.4) (C3.4)
0 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is not
included.
13 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but the information
provided is incomplete,
inaccurate, or otherwise
deficient.
15 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but minimal detail or
support is provided.
17 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is provided,
with appropriate details
and support.
20 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is thoroughly
explored and clearly
explained with relevant
details and support.
Elements Affecting the
Dynamics of the Team
and Its Ability to Reach a
Unified Goal (B) (B)
Elements Affecting the
Dynamics of the Team and
Its Ability to Reach a
Unified Goal (C4.4) (C4.4)
0 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is not included.
13 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
15 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but
minimal detail or support
is provided.
17 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is provided, with
appropriate details and
support.
20 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is thoroughly explored
and clearly explained with
relevant details and
support.
9/5/25, 3:14 PM
Page 2 of 2about:srcdoc
Resources and Support
for Continued Quality
Improvement Team
Efforts
Resources and Support for
Continued Quality
Improvement Team Efforts
0 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is not included.
6.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is provided, with
appropriate details and
support.
10 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is thoroughly explored and
clearly explained with
relevant details and
support.
Professionalism
Professionalism
0 points
Not addressed.
6.5 points
Author's appearance or
manner is unprofessional,
or the video is taken within
a distracting environment/
background.
7.5 points
Author's appearance or
manner could more
adequately exhibit
professionalism, or the
video is taken in a
distracting environment/
background.
8.5 points
Author's appearance and
manner exhibit
appropriate
professionalism. The video
is taken in an environment
relatively free of
distractions.
10 points
Author's appearance and
manner exhibit exemplary
professionalism. The video
is taken in an environment
totally free of distractions.
Organization of the Video
Organization of the Video
0 points
Not addressed.
6.5 points
The video includes an
introduction or purpose
statement that is not
adequately presented, or
the transitions between
prompts are abrupt or
disjointed.
7.5 points
The video includes an
introduction or purpose
statement that could be
more adequately
presented, or the
transitions between
prompts could be
smoother.
8.5 points
The video includes an
adequate introduction and
purpose statement, along
with smooth transitions
between prompts.
10 points
The video includes an
appropriate introduction
and purpose statement,
along with seamless
transitions between
prompts.
© 2025. Grand Canyon University. All Rights Reserved.
[https://www.gce.com/](https://www.gce.com/)
**## QualityImprovementVideoAssignment.docx**
To expand quality improvement efforts across disciplines within a health care organization, it is beneficial to create quality assessment teams with representatives from each area of the organization, on both the clinical and administrative sides. Though these teams can choose from a variety of tools to assess quality, they are most effective when they are high-performing and working collaboratively toward a common goal.
Create an 8- to 12-minute video for professional development that your clinic is providing to its staff, addressing the following:
· Why are teams a valuable point of focus when considering quality improvement in health care?
· What distinguishes a team as high performing within a health care environment? Defend how teamwork can influence and impact quality outcomes.
· Discuss how team processes and the varying roles of individuals can impact quality assessment both positively and negatively. Consider elements such as leadership roles, individual responsibilities, delegation of tasks, decision-making, ongoing training/education, etc.
· How does the cross-functionality of a high-performing team enhance its ability to meet the quality improvement goals of a health care organization? How might having an interdisciplinary team potentially create conflict? How could these tensions be mitigated to improve team effectiveness?
· How do elements such as conflict and change affect the dynamics of the team and its ability to reach a unified goal?
· Discuss the resources and types of support available that might enhance a team's efforts for continued quality improvement. Consider how components such as team culture, support, communication, and rewards may come into play.
The presentation should include an introduction and purpose statement. Show professionalism in your speech and appearance.
Use an online video platform such as YouTube, Vimeo, or Zoom to upload your completed video. Add the link to your video to a Microsoft Word document and ensure that others can access and view your linked video prior to submitting to the digital classroom.
**## Rubric-QualityImprovement.pdf**
9/5/25, 3:14 PM
Page 1 of 2about:srcdoc
Benchmark – Quality Improvement Through Effective Teamwork – RubricTotal 100 points
Criterion 1. Unsatisfactory 2. Insufficient 3. Approaching 4. Acceptable 5. Target
Value of Teams in Health
Care Quality
Improvement
Value of Teams in Health
Care Quality Improvement
0 points
A discussion about the
value of teams in health
care quality improvement
is not included.
6.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
value of teams in health
care quality improvement
is provided, with
appropriate details and
support.
10 points
A discussion about the
value of teams in health
care quality improvement
is thoroughly explored and
clearly explained with
relevant details and
support.
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
0 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are not
included.
6.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but minimal detail
or support is provided.
8.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
provided, with appropriate
details and support.
10 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
thoroughly explored and
clearly explained with
relevant details and
support.
Impact of Team
Processes and Team
Member Roles on Quality
Assessment
Impact of Team Processes
and Team Member Roles
on Quality Assessment
0 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is not
included.
6.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but minimal detail
or support is provided.
8.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
provided, with appropriate
details and support.
10 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
thoroughly explored and
clearly explained with
relevant details and
support.
Interdisciplinary or
Cross-Functioning Team
Effectiveness (B) (B)
Interdisciplinary or Cross-
Functioning Team
Effectiveness (C3.4) (C3.4)
0 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is not
included.
13 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but the information
provided is incomplete,
inaccurate, or otherwise
deficient.
15 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but minimal detail or
support is provided.
17 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is provided,
with appropriate details
and support.
20 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is thoroughly
explored and clearly
explained with relevant
details and support.
Elements Affecting the
Dynamics of the Team
and Its Ability to Reach a
Unified Goal (B) (B)
Elements Affecting the
Dynamics of the Team and
Its Ability to Reach a
Unified Goal (C4.4) (C4.4)
0 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is not included.
13 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
15 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but
minimal detail or support
is provided.
17 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is provided, with
appropriate details and
support.
20 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is thoroughly explored
and clearly explained with
relevant details and
support.
9/5/25, 3:14 PM
Page 2 of 2about:srcdoc
Resources and Support
for Continued Quality
Improvement Team
Efforts
Resources and Support for
Continued Quality
Improvement Team Efforts
0 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is not included.
6.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is provided, with
appropriate details and
support.
10 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is thoroughly explored and
clearly explained with
relevant details and
support.
Professionalism
Professionalism
0 points
Not addressed.
6.5 points
Author's appearance or
manner is unprofessional,
or the video is taken within
a distracting environment/
background.
7.5 points
Author's appearance or
manner could more
adequately exhibit
professionalism, or the
video is taken in a
distracting environment/
background.
8.5 points
Author's appearance and
manner exhibit
appropriate
professionalism. The video
is taken in an environment
relatively free of
distractions.
10 points
Author's appearance and
manner exhibit exemplary
professionalism. The video
is taken in an environment
totally free of distractions.
Organization of the Video
Organization of the Video
0 points
Not addressed.
6.5 points
The video includes an
introduction or purpose
statement that is not
adequately presented, or
the transitions between
prompts are abrupt or
disjointed.
7.5 points
The video includes an
introduction or purpose
statement that could be
more adequately
presented, or the
transitions between
prompts could be
smoother.
8.5 points
The video includes an
adequate introduction and
purpose statement, along
with smooth transitions
between prompts.
10 points
The video includes an
appropriate introduction
and purpose statement,
along with seamless
transitions between
prompts.
© 2025. Grand Canyon University. All Rights Reserved.
[https://www.gce.com/](https://www.gce.com/)
**## QualityImprovementVideoAssignment.docx**
To expand quality improvement efforts across disciplines within a health care organization, it is beneficial to create quality assessment teams with representatives from each area of the organization, on both the clinical and administrative sides. Though these teams can choose from a variety of tools to assess quality, they are most effective when they are high-performing and working collaboratively toward a common goal.
Create an 8- to 12-minute video for professional development that your clinic is providing to its staff, addressing the following:
· Why are teams a valuable point of focus when considering quality improvement in health care?
· What distinguishes a team as high performing within a health care environment? Defend how teamwork can influence and impact quality outcomes.
· Discuss how team processes and the varying roles of individuals can impact quality assessment both positively and negatively. Consider elements such as leadership roles, individual responsibilities, delegation of tasks, decision-making, ongoing training/education, etc.
· How does the cross-functionality of a high-performing team enhance its ability to meet the quality improvement goals of a health care organization? How might having an interdisciplinary team potentially create conflict? How could these tensions be mitigated to improve team effectiveness?
· How do elements such as conflict and change affect the dynamics of the team and its ability to reach a unified goal?
· Discuss the resources and types of support available that might enhance a team's efforts for continued quality improvement. Consider how components such as team culture, support, communication, and rewards may come into play.
The presentation should include an introduction and purpose statement. Show professionalism in your speech and appearance.
Use an online video platform such as YouTube, Vimeo, or Zoom to upload your completed video. Add the link to your video to a Microsoft Word document and ensure that others can access and view your linked video prior to submitting to the digital classroom.
**## Rubric-QualityImprovement.pdf**
9/5/25, 3:14 PM
Page 1 of 2about:srcdoc
Benchmark – Quality Improvement Through Effective Teamwork – RubricTotal 100 points
Criterion 1. Unsatisfactory 2. Insufficient 3. Approaching 4. Acceptable 5. Target
Value of Teams in Health
Care Quality
Improvement
Value of Teams in Health
Care Quality Improvement
0 points
A discussion about the
value of teams in health
care quality improvement
is not included.
6.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
value of teams in health
care quality improvement
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
value of teams in health
care quality improvement
is provided, with
appropriate details and
support.
10 points
A discussion about the
value of teams in health
care quality improvement
is thoroughly explored and
clearly explained with
relevant details and
support.
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
Distinguishing
Characteristics of a High-
Performing Team and
Quality Outcomes
0 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are not
included.
6.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
present, but minimal detail
or support is provided.
8.5 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
provided, with appropriate
details and support.
10 points
Distinguishing
characteristics of a high-
performing team within a
health care environment,
as well as a description of
how teamwork can
influence and impact
quality outcomes, are
thoroughly explored and
clearly explained with
relevant details and
support.
Impact of Team
Processes and Team
Member Roles on Quality
Assessment
Impact of Team Processes
and Team Member Roles
on Quality Assessment
0 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is not
included.
6.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
present, but minimal detail
or support is provided.
8.5 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
provided, with appropriate
details and support.
10 points
A discussion about the
impact of team processes
and team member roles on
quality assessment is
thoroughly explored and
clearly explained with
relevant details and
support.
Interdisciplinary or
Cross-Functioning Team
Effectiveness (B) (B)
Interdisciplinary or Cross-
Functioning Team
Effectiveness (C3.4) (C3.4)
0 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is not
included.
13 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but the information
provided is incomplete,
inaccurate, or otherwise
deficient.
15 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is present,
but minimal detail or
support is provided.
17 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is provided,
with appropriate details
and support.
20 points
An exploration of how the
cross-functionality of a
high-performing team
enhances its ability to meet
the quality improvement
goals of a health care
organization, how this may
create conflict, and how
these tensions could be
mitigated to improve team
effectiveness is thoroughly
explored and clearly
explained with relevant
details and support.
Elements Affecting the
Dynamics of the Team
and Its Ability to Reach a
Unified Goal (B) (B)
Elements Affecting the
Dynamics of the Team and
Its Ability to Reach a
Unified Goal (C4.4) (C4.4)
0 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is not included.
13 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
15 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is present, but
minimal detail or support
is provided.
17 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is provided, with
appropriate details and
support.
20 points
An explanation of how
elements such as conflict
and change affect the
dynamics of the team and
its ability to reach a unified
goal is thoroughly explored
and clearly explained with
relevant details and
support.
9/5/25, 3:14 PM
Page 2 of 2about:srcdoc
Resources and Support
for Continued Quality
Improvement Team
Efforts
Resources and Support for
Continued Quality
Improvement Team Efforts
0 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is not included.
6.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but the
information provided is
incomplete, inaccurate, or
otherwise deficient.
7.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is present, but minimal
detail or support is
provided.
8.5 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is provided, with
appropriate details and
support.
10 points
A discussion about the
resources and types of
support available for
continued quality
improvement team efforts
is thoroughly explored and
clearly explained with
relevant details and
support.
Professionalism
Professionalism
0 points
Not addressed.
6.5 points
Author's appearance or
manner is unprofessional,
or the video is taken within
a distracting environment/
background.
7.5 points
Author's appearance or
manner could more
adequately exhibit
professionalism, or the
video is taken in a
distracting environment/
background.
8.5 points
Author's appearance and
manner exhibit
appropriate
professionalism. The video
is taken in an environment
relatively free of
distractions.
10 points
Author's appearance and
manner exhibit exemplary
professionalism. The video
is taken in an environment
totally free of distractions.
Organization of the Video
Organization of the Video
0 points
Not addressed.
6.5 points
The video includes an
introduction or purpose
statement that is not
adequately presented, or
the transitions between
prompts are abrupt or
disjointed.
7.5 points
The video includes an
introduction or purpose
statement that could be
more adequately
presented, or the
transitions between
prompts could be
smoother.
8.5 points
The video includes an
adequate introduction and
purpose statement, along
with smooth transitions
between prompts.
10 points
The video includes an
appropriate introduction
and purpose statement,
along with seamless
transitions between
prompts.
© 2025. Grand Canyon University. All Rights Reserved.
[https://www.gce.com/](https://www.gce.com/)
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