Tag: Human Resource Management Case Studies & Problem Sets

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    SEE ATTACHED – 2 years ago **files (3)** – ## GradDiscussionRubric.pdf – ## 545LAWWK3MONASSG.docx – APA_RequiredCoverPage_and_Template_7thed4.docx **## GradDiscussionRubric.pdf** TCOB Graduate Studies Discussion Rubric Criteria No Submission 0 points Novice (Criterion is missing or not in eviden…

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    SEE ATTACHED

    – 2 years ago

    **files (3)**

    – ## GradDiscussionRubric.pdf

    – ## 545LAWWK3MONASSG.docx

    – APA_RequiredCoverPage_and_Template_7thed4.docx

    **## GradDiscussionRubric.pdf**

    TCOB Graduate Studies Discussion Rubric

    Criteria No Submission

    0 points

    Novice
    (Criterion is missing or not

    in evidence)
    1-13 points

    Basic
    (works towards meeting

    expectations;
    performance needs

    improvement)
    14-16 points

    Proficient
    (meets expectations;

    performance is satisfactory)
    17-18 points

    Exemplary
    (exceeds expectations;

    performance is outstanding)
    19-20 points

    Support of
    Week's Reading

    No Student
    Submission
    (0 points)

    Does not refer to the
    readings to support postings

    (1-13 points)

    Alludes to the readings
    to support postings

    (14-16 points)

    Refers to examples from the
    readings to support postings

    (17-18 points)

    Provides concrete examples from
    the readings to support postings;

    integrates prior readings in
    postings

    (19-20 points)

    Observations No Student
    Submission
    (0 points)

    Does not integrate personal
    observations or knowledge;

    does not present new
    observations
    (1-13 points)

    Integrates personal
    observations and

    knowledge in a cursory
    manner; does not

    present new
    observations

    (14-16 points)

    Integrates personal
    observations and knowledge
    in an accurate way; presents

    new observations
    (17-18 points)

    Integrates personal observations
    and knowledge in an accurate and

    highly insightful way; presents
    new observations

    (19-20 points)

    Response to
    Classmates

    No Student
    Submission

    (0 points)

    Responds in a cursory
    manner to classmates’

    postings
    (1-13 points)

    Constructively responds
    to classmates’ postings

    (14-16 points)

    Constructively responds to
    classmates’ postings; offers

    insight that encourages other
    students to think critically

    about their own work.
    (17-18 points)

    Constructively responds to
    classmates’ postings; masterfully
    connects the material presented
    in classmates’ postings to their

    responses; encourages classmates
    to think critically about their own

    work.
    (19-20 points)

    Organization,
    Word Choice,
    and Sentence

    Structure

    No Student
    Submission

    (0 points)

    Posts are disorganized and
    information is not presented
    in a logical sequence; word

    choice and sentence
    structure are not suitable

    (1-13 points)

    Posts are somewhat
    disorganized, and
    information is not

    presented in a logical
    sequence; word choice
    and sentence structure

    are not suitable
    (14-16 points)

    Posts are organized, and
    information is presented in a

    logical sequence; word
    choice and sentence

    structure are suitable; there
    are a few errors; however,

    errors do not affect
    readability.

    (17-18 points)

    Posts are organized and
    information is presented in a

    logical sequence; word choice and
    sentence structure are suitable;

    no errors in the response.
    (19-20 points)

    References No Student
    Submission

    (0 points)

    Includes no sources to
    support conclusions

    (1-13 points)

    Includes 1 outside
    source to support and
    enrich the discussion;

    Includes 2 or more outside
    sources to support and
    enrich the discussion;

    sources are properly cited in

    Includes 2 or more outside
    sources to support and enrich the
    discussion; sources are cited using

    APA format; style guidelines are

    TCOB Graduate Studies Discussion Rubric

    sources are not properly
    cited in APA format

    (14-16 points)

    APA format and are properly
    integrated into the discussion

    response
    (17-18 points)

    masterfully integrated into the
    discussion response.

    (19-20 points)

    **## 545LAWWK3MONASSG.docx**

    **HRA 545**

    **Assignments 1.A and 1.B. 1. C and 1.D. Below. Please cite references and other scholarly authors. Please APA format.**

    ·
    **1A. The Civil Rights Act of 1964**

    Coca-Cola has been sued for race discrimination and racial harassment by 16 black and Hispanic employees located in Queens and Westchester, New York. These employees claim that they were forced to perform low-level jobs that were not assigned to white workers.

    One of the victimized employees, Sondra Walker claimed that she was subjected to degrading racial slurs.

    The plaintiffs allege that their complaints went unheeded, no disciplinary action was taken against their aggressors, and, in fact, they were subject to retaliation.

    Walker cited two particular incidences that were quite egregious: on one occasion, a white employee was permitted to wear a Confederate flag bandana on his head, and on another occasion, a white employee who was asked to clean a sewer uttered a racial slur.

    Guillermo Nunez, a plaintiff who is claiming he suffered infliction of emotional distress, retorted that it was his belief that Coca-Cola was an ethically minded employer prior to its indifference to racial harassment.

    Coca-Cola spokesman Toney Anaya stated that Coca-Cola was aware of the allegations and was in the process of conducting an in-house investigation.

    **1 A. How could a global company like Coca-Cola have allowed such a serious incident of racial harassment to occur? What could have been done to avoid it?**

    \*\*\**********************************************************

    **1.B Civil Rights Act of 1964 and Affirmative Action**

    **This is the practical assignment where you will practice skills related to employment law that will translate into real-life skills that will be utilized in your career as a human resources specialist.**

    **The assignment is as follows:**

    **Ray and Debbie are the owners of a technology company with over one hundred employees.  Their company has hired you as an HR Specialist.  Your first task is to complete a memorandum:**

    1.
    **Creating a new company policy pertaining to race discrimination that complies with the terms of the civil rights act and all applicable laws;**

    2.
    **Discussing potential employee training that can be enacted to help avoid or reduce any company legal liability associated with racial discrimination; and**

    3.
    **Addressing steps that should be taken in the event a complaint is received pertaining to race discrimination.**

    ****Please cite the textbook reference below and other scholarly authors**! Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson

    **ZV, 1C**. Coca-Cola's strategy for handling harassment and discrimination among its employees has serious flaws, as evidenced by the racial harassment allegations made against the business. A global company such as Coca-Cola ought to have implemented the required procedures, training, and policies to stop this kind of activity. Coca-Cola has numerous rules in place to prevent discrimination and racial harassment. However, employees could not completely comprehend the seriousness of these behaviors or the company's objectives if there were no continuous, efficient training and awareness initiatives in place. (Inclusion and Diversity and Anti-Harassment Policy, 2024).

    The mere fact that complaints were allegedly disregarded and no disciplinary action was taken raises the possibility that Coca-Cola failed to enforce its standards, which may have prohibited racial discrimination and harassment. To support the impacted staff and ensure that proper disciplinary actions were taken against those implicated in misbehavior, Coca-Cola should have launched an immediate and impartial investigation into the claims. This would show workers that the business is dedicated to upholding an inclusive and courteous work environment and takes racial harassment seriously. The effectiveness of anti-discrimination policies is undermined when there are no repercussions for the offenders, such as allowing racist slurs. This meant that management did not respond in a timely manner and/or that there was a cultural tolerance of discriminatory behavior (Coca-Cola Bottling of Mobile to Pay $35,000 to Settle EEOC Sex Discrimination Suit, 2016).

    Coca-Cola should have used routine audits of workplace culture and employee feedback systems to spot any discriminatory or harassing trends early on and stop future incidents. The organization needed to make an effort to establish a culture at work that values inclusion and diversity. Additionally, in order to ensure that workers felt comfortable using the reporting channels, the organization ought to have a greater knowledge of them. For accusations of harassment or discrimination, Coca-Cola needed to make sure that staff members had easy access to a private, impartial, and confidential reporting system (Findlaw.com, 2024).

    In closing, to resolve these concerns, Coca-Cola must act quickly and forcefully in the future. This includes strengthening reporting procedures, providing more thorough employee training, and holding all staff members responsible for fostering an inclusive and courteous work environment. This will allow them to restate their commitment to diversity and inclusion and work toward ensuring that such instances never occur again. This will help the company to gain the trust and credibility of the employees again (Coca-Cola, 2024).

    REFERENCES

    Coca-Cola bottling of Mobile to pay $35,000 to settle EEOC sex discrimination suit. (2016). US EEOC.
    [https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit](https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit)

    Coca-Cola. (2024). Human rights policy.
    [https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy](https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy)

    FindLaw.com – 42 U.S.C. § 1981 – U.S. Code – Unannotated Title 42. The Public Health and Welfare § 1981. Equal rights under the law – last updated January 01, 2024 |
    [https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/](https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/)

    **KW, 1.D**, Discrimination of race is an occurrence when one race of employees receives preferential treatment over another race (Moran, 2014).  Coca-Cola has not been new to discrimination accusations and lawsuits. In 2001, Coca-Cola was involved in the nation's biggest class-action settlement due to race employment discrimination.  The allegations against Coca-Cola involved pay variances between races and a glass ceiling that kept African Americans from obtaining any positions in their company past entry-level management (Mehrit, n.d.).

         In the situation with Sondra Walker and Guillermo Nunez, there was another occurrence of racial discrimination.  Title VII does not allow for racial discrimination and when allegations arise, the company must investigate the allegations in a prompt manner (Moran, 2014).  Coca-Cola had knowledge of the allegations as stated by spokesperson Toney Anaya.  Due to the fact that there was more than one incident, it can appear as though an in-house investigation by Coca-Cola did not occur urgently.

          Coca-Cola allowed for such an incident to occur by not responding to the complaints quickly.  According to Walker and Nunez in their complaints to Coca-Cola, their complaints were not addressed, leading to professional policies being enforced poorly, relationships and organizational culture not centered around ethical practices.  It is evident that training was inadequate to the employees of the organization.  If their discrimination prevention practices and procedures were properly attended to, it could have established with the employees that they should not be targeted at any time, thereby decreasing their motivation and productivity levels.  The EEOC provides that approximately 75% of employees who have faced harassment do not report it to their superiors.  This can lead to financial detriments to the company, along with negative reputations (Grace, 2023).  The employees of Coca-Cola did report the discrimination and harassment, which indicates that either Coca-Cola did not perform regular training of its employees, or if they did, actions were not taken to cease problematic and discriminatory behaviors.

         In order to avoid the discriminatory practices at Coca-Cola, they could have implemented mandatory discrimination and harassment training and also provided protections against retaliatory behavior. According to McHugh (2021), the sole intent of instilling proper behavior is not the correct way to combat discrimination, while routinely evaluating and updating their policies that arise promptly is beneficial.  Practices such as regular audits of discrimination policies to ensure that all protected categories are recognized and visibly presenting information to report incidents made clear to employees is essential (McHugh, 2021).

         Coca-Cola also could have extended their training to include external resources if needed and mandated training on a consistent, regular basis as well as part of all on-boarding of new employees.  Proper training would have taught the employees what is permitted or discriminatory and established clear and concise boundaries of what is not tolerated in the workplace.  The administering of time-sensitive guidelines for investigating claims instead of delayed reaction time prevents additional incidents to transpire.

    References

    Grace, C. (2023, November 9).
    _Why anti-harassment, bullying, and discrimination training is important._ LRN.
    [https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important](https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important)

    McHugh, C., Esquire. (2021).
    _Preventing workplace race discrimination_. United Educators.
    [https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination](https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination)

    Mehri, C. (n.d).
    _The Coca-Cola Company Racial Discrimination_. Discrimination Lawyer Washington DC – Mehri & Skalet.
    [https://findjustice.com/cases/the-coca-cola-company/](https://findjustice.com/cases/the-coca-cola-company/)

    Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson. ISBN: 9780133075229

    less

    Inclusion and Diversity and Anti-Harassment policy. (2024).
    [https://www.coca-](https://www.coca-/) colahellenic.com/en/about-us/corporate-governance/policies/inclusion-and-diversity-policy

    *********1.C and 1.D******

    **PLEASE RESPOND TO THE 2 PEERS OF THEIR THOUGHTS OF Coco-Cola.**

    **APA_RequiredCoverPage_and_Template_7thed4.docx**

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    **APA_RequiredCoverPage_and_Template_7thed4.docx**

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    **## GradDiscussionRubric.pdf**

    TCOB Graduate Studies Discussion Rubric

    Criteria No Submission

    0 points

    Novice
    (Criterion is missing or not

    in evidence)
    1-13 points

    Basic
    (works towards meeting

    expectations;
    performance needs

    improvement)
    14-16 points

    Proficient
    (meets expectations;

    performance is satisfactory)
    17-18 points

    Exemplary
    (exceeds expectations;

    performance is outstanding)
    19-20 points

    Support of
    Week's Reading

    No Student
    Submission
    (0 points)

    Does not refer to the
    readings to support postings

    (1-13 points)

    Alludes to the readings
    to support postings

    (14-16 points)

    Refers to examples from the
    readings to support postings

    (17-18 points)

    Provides concrete examples from
    the readings to support postings;

    integrates prior readings in
    postings

    (19-20 points)

    Observations No Student
    Submission
    (0 points)

    Does not integrate personal
    observations or knowledge;

    does not present new
    observations
    (1-13 points)

    Integrates personal
    observations and

    knowledge in a cursory
    manner; does not

    present new
    observations

    (14-16 points)

    Integrates personal
    observations and knowledge
    in an accurate way; presents

    new observations
    (17-18 points)

    Integrates personal observations
    and knowledge in an accurate and

    highly insightful way; presents
    new observations

    (19-20 points)

    Response to
    Classmates

    No Student
    Submission

    (0 points)

    Responds in a cursory
    manner to classmates’

    postings
    (1-13 points)

    Constructively responds
    to classmates’ postings

    (14-16 points)

    Constructively responds to
    classmates’ postings; offers

    insight that encourages other
    students to think critically

    about their own work.
    (17-18 points)

    Constructively responds to
    classmates’ postings; masterfully
    connects the material presented
    in classmates’ postings to their

    responses; encourages classmates
    to think critically about their own

    work.
    (19-20 points)

    Organization,
    Word Choice,
    and Sentence

    Structure

    No Student
    Submission

    (0 points)

    Posts are disorganized and
    information is not presented
    in a logical sequence; word

    choice and sentence
    structure are not suitable

    (1-13 points)

    Posts are somewhat
    disorganized, and
    information is not

    presented in a logical
    sequence; word choice
    and sentence structure

    are not suitable
    (14-16 points)

    Posts are organized, and
    information is presented in a

    logical sequence; word
    choice and sentence

    structure are suitable; there
    are a few errors; however,

    errors do not affect
    readability.

    (17-18 points)

    Posts are organized and
    information is presented in a

    logical sequence; word choice and
    sentence structure are suitable;

    no errors in the response.
    (19-20 points)

    References No Student
    Submission

    (0 points)

    Includes no sources to
    support conclusions

    (1-13 points)

    Includes 1 outside
    source to support and
    enrich the discussion;

    Includes 2 or more outside
    sources to support and
    enrich the discussion;

    sources are properly cited in

    Includes 2 or more outside
    sources to support and enrich the
    discussion; sources are cited using

    APA format; style guidelines are

    TCOB Graduate Studies Discussion Rubric

    sources are not properly
    cited in APA format

    (14-16 points)

    APA format and are properly
    integrated into the discussion

    response
    (17-18 points)

    masterfully integrated into the
    discussion response.

    (19-20 points)

    **## 545LAWWK3MONASSG.docx**

    **HRA 545**

    **Assignments 1.A and 1.B. 1. C and 1.D. Below. Please cite references and other scholarly authors. Please APA format.**

    ·
    **1A. The Civil Rights Act of 1964**

    Coca-Cola has been sued for race discrimination and racial harassment by 16 black and Hispanic employees located in Queens and Westchester, New York. These employees claim that they were forced to perform low-level jobs that were not assigned to white workers.

    One of the victimized employees, Sondra Walker claimed that she was subjected to degrading racial slurs.

    The plaintiffs allege that their complaints went unheeded, no disciplinary action was taken against their aggressors, and, in fact, they were subject to retaliation.

    Walker cited two particular incidences that were quite egregious: on one occasion, a white employee was permitted to wear a Confederate flag bandana on his head, and on another occasion, a white employee who was asked to clean a sewer uttered a racial slur.

    Guillermo Nunez, a plaintiff who is claiming he suffered infliction of emotional distress, retorted that it was his belief that Coca-Cola was an ethically minded employer prior to its indifference to racial harassment.

    Coca-Cola spokesman Toney Anaya stated that Coca-Cola was aware of the allegations and was in the process of conducting an in-house investigation.

    **1 A. How could a global company like Coca-Cola have allowed such a serious incident of racial harassment to occur? What could have been done to avoid it?**

    \*\*\**********************************************************

    **1.B Civil Rights Act of 1964 and Affirmative Action**

    **This is the practical assignment where you will practice skills related to employment law that will translate into real-life skills that will be utilized in your career as a human resources specialist.**

    **The assignment is as follows:**

    **Ray and Debbie are the owners of a technology company with over one hundred employees.  Their company has hired you as an HR Specialist.  Your first task is to complete a memorandum:**

    1.
    **Creating a new company policy pertaining to race discrimination that complies with the terms of the civil rights act and all applicable laws;**

    2.
    **Discussing potential employee training that can be enacted to help avoid or reduce any company legal liability associated with racial discrimination; and**

    3.
    **Addressing steps that should be taken in the event a complaint is received pertaining to race discrimination.**

    ****Please cite the textbook reference below and other scholarly authors**! Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson

    **ZV, 1C**. Coca-Cola's strategy for handling harassment and discrimination among its employees has serious flaws, as evidenced by the racial harassment allegations made against the business. A global company such as Coca-Cola ought to have implemented the required procedures, training, and policies to stop this kind of activity. Coca-Cola has numerous rules in place to prevent discrimination and racial harassment. However, employees could not completely comprehend the seriousness of these behaviors or the company's objectives if there were no continuous, efficient training and awareness initiatives in place. (Inclusion and Diversity and Anti-Harassment Policy, 2024).

    The mere fact that complaints were allegedly disregarded and no disciplinary action was taken raises the possibility that Coca-Cola failed to enforce its standards, which may have prohibited racial discrimination and harassment. To support the impacted staff and ensure that proper disciplinary actions were taken against those implicated in misbehavior, Coca-Cola should have launched an immediate and impartial investigation into the claims. This would show workers that the business is dedicated to upholding an inclusive and courteous work environment and takes racial harassment seriously. The effectiveness of anti-discrimination policies is undermined when there are no repercussions for the offenders, such as allowing racist slurs. This meant that management did not respond in a timely manner and/or that there was a cultural tolerance of discriminatory behavior (Coca-Cola Bottling of Mobile to Pay $35,000 to Settle EEOC Sex Discrimination Suit, 2016).

    Coca-Cola should have used routine audits of workplace culture and employee feedback systems to spot any discriminatory or harassing trends early on and stop future incidents. The organization needed to make an effort to establish a culture at work that values inclusion and diversity. Additionally, in order to ensure that workers felt comfortable using the reporting channels, the organization ought to have a greater knowledge of them. For accusations of harassment or discrimination, Coca-Cola needed to make sure that staff members had easy access to a private, impartial, and confidential reporting system (Findlaw.com, 2024).

    In closing, to resolve these concerns, Coca-Cola must act quickly and forcefully in the future. This includes strengthening reporting procedures, providing more thorough employee training, and holding all staff members responsible for fostering an inclusive and courteous work environment. This will allow them to restate their commitment to diversity and inclusion and work toward ensuring that such instances never occur again. This will help the company to gain the trust and credibility of the employees again (Coca-Cola, 2024).

    REFERENCES

    Coca-Cola bottling of Mobile to pay $35,000 to settle EEOC sex discrimination suit. (2016). US EEOC.
    [https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit](https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit)

    Coca-Cola. (2024). Human rights policy.
    [https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy](https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy)

    FindLaw.com – 42 U.S.C. § 1981 – U.S. Code – Unannotated Title 42. The Public Health and Welfare § 1981. Equal rights under the law – last updated January 01, 2024 |
    [https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/](https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/)

    **KW, 1.D**, Discrimination of race is an occurrence when one race of employees receives preferential treatment over another race (Moran, 2014).  Coca-Cola has not been new to discrimination accusations and lawsuits. In 2001, Coca-Cola was involved in the nation's biggest class-action settlement due to race employment discrimination.  The allegations against Coca-Cola involved pay variances between races and a glass ceiling that kept African Americans from obtaining any positions in their company past entry-level management (Mehrit, n.d.).

         In the situation with Sondra Walker and Guillermo Nunez, there was another occurrence of racial discrimination.  Title VII does not allow for racial discrimination and when allegations arise, the company must investigate the allegations in a prompt manner (Moran, 2014).  Coca-Cola had knowledge of the allegations as stated by spokesperson Toney Anaya.  Due to the fact that there was more than one incident, it can appear as though an in-house investigation by Coca-Cola did not occur urgently.

          Coca-Cola allowed for such an incident to occur by not responding to the complaints quickly.  According to Walker and Nunez in their complaints to Coca-Cola, their complaints were not addressed, leading to professional policies being enforced poorly, relationships and organizational culture not centered around ethical practices.  It is evident that training was inadequate to the employees of the organization.  If their discrimination prevention practices and procedures were properly attended to, it could have established with the employees that they should not be targeted at any time, thereby decreasing their motivation and productivity levels.  The EEOC provides that approximately 75% of employees who have faced harassment do not report it to their superiors.  This can lead to financial detriments to the company, along with negative reputations (Grace, 2023).  The employees of Coca-Cola did report the discrimination and harassment, which indicates that either Coca-Cola did not perform regular training of its employees, or if they did, actions were not taken to cease problematic and discriminatory behaviors.

         In order to avoid the discriminatory practices at Coca-Cola, they could have implemented mandatory discrimination and harassment training and also provided protections against retaliatory behavior. According to McHugh (2021), the sole intent of instilling proper behavior is not the correct way to combat discrimination, while routinely evaluating and updating their policies that arise promptly is beneficial.  Practices such as regular audits of discrimination policies to ensure that all protected categories are recognized and visibly presenting information to report incidents made clear to employees is essential (McHugh, 2021).

         Coca-Cola also could have extended their training to include external resources if needed and mandated training on a consistent, regular basis as well as part of all on-boarding of new employees.  Proper training would have taught the employees what is permitted or discriminatory and established clear and concise boundaries of what is not tolerated in the workplace.  The administering of time-sensitive guidelines for investigating claims instead of delayed reaction time prevents additional incidents to transpire.

    References

    Grace, C. (2023, November 9).
    _Why anti-harassment, bullying, and discrimination training is important._ LRN.
    [https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important](https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important)

    McHugh, C., Esquire. (2021).
    _Preventing workplace race discrimination_. United Educators.
    [https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination](https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination)

    Mehri, C. (n.d).
    _The Coca-Cola Company Racial Discrimination_. Discrimination Lawyer Washington DC – Mehri & Skalet.
    [https://findjustice.com/cases/the-coca-cola-company/](https://findjustice.com/cases/the-coca-cola-company/)

    Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson. ISBN: 9780133075229

    less

    Inclusion and Diversity and Anti-Harassment policy. (2024).
    [https://www.coca-](https://www.coca-/) colahellenic.com/en/about-us/corporate-governance/policies/inclusion-and-diversity-policy

    *********1.C and 1.D******

    **PLEASE RESPOND TO THE 2 PEERS OF THEIR THOUGHTS OF Coco-Cola.**

    **APA_RequiredCoverPage_and_Template_7thed4.docx**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/apa-requiredcoverpage-and-template-7thed4-docx-10171333)

    **## GradDiscussionRubric.pdf**

    TCOB Graduate Studies Discussion Rubric

    Criteria No Submission

    0 points

    Novice
    (Criterion is missing or not

    in evidence)
    1-13 points

    Basic
    (works towards meeting

    expectations;
    performance needs

    improvement)
    14-16 points

    Proficient
    (meets expectations;

    performance is satisfactory)
    17-18 points

    Exemplary
    (exceeds expectations;

    performance is outstanding)
    19-20 points

    Support of
    Week's Reading

    No Student
    Submission
    (0 points)

    Does not refer to the
    readings to support postings

    (1-13 points)

    Alludes to the readings
    to support postings

    (14-16 points)

    Refers to examples from the
    readings to support postings

    (17-18 points)

    Provides concrete examples from
    the readings to support postings;

    integrates prior readings in
    postings

    (19-20 points)

    Observations No Student
    Submission
    (0 points)

    Does not integrate personal
    observations or knowledge;

    does not present new
    observations
    (1-13 points)

    Integrates personal
    observations and

    knowledge in a cursory
    manner; does not

    present new
    observations

    (14-16 points)

    Integrates personal
    observations and knowledge
    in an accurate way; presents

    new observations
    (17-18 points)

    Integrates personal observations
    and knowledge in an accurate and

    highly insightful way; presents
    new observations

    (19-20 points)

    Response to
    Classmates

    No Student
    Submission

    (0 points)

    Responds in a cursory
    manner to classmates’

    postings
    (1-13 points)

    Constructively responds
    to classmates’ postings

    (14-16 points)

    Constructively responds to
    classmates’ postings; offers

    insight that encourages other
    students to think critically

    about their own work.
    (17-18 points)

    Constructively responds to
    classmates’ postings; masterfully
    connects the material presented
    in classmates’ postings to their

    responses; encourages classmates
    to think critically about their own

    work.
    (19-20 points)

    Organization,
    Word Choice,
    and Sentence

    Structure

    No Student
    Submission

    (0 points)

    Posts are disorganized and
    information is not presented
    in a logical sequence; word

    choice and sentence
    structure are not suitable

    (1-13 points)

    Posts are somewhat
    disorganized, and
    information is not

    presented in a logical
    sequence; word choice
    and sentence structure

    are not suitable
    (14-16 points)

    Posts are organized, and
    information is presented in a

    logical sequence; word
    choice and sentence

    structure are suitable; there
    are a few errors; however,

    errors do not affect
    readability.

    (17-18 points)

    Posts are organized and
    information is presented in a

    logical sequence; word choice and
    sentence structure are suitable;

    no errors in the response.
    (19-20 points)

    References No Student
    Submission

    (0 points)

    Includes no sources to
    support conclusions

    (1-13 points)

    Includes 1 outside
    source to support and
    enrich the discussion;

    Includes 2 or more outside
    sources to support and
    enrich the discussion;

    sources are properly cited in

    Includes 2 or more outside
    sources to support and enrich the
    discussion; sources are cited using

    APA format; style guidelines are

    TCOB Graduate Studies Discussion Rubric

    sources are not properly
    cited in APA format

    (14-16 points)

    APA format and are properly
    integrated into the discussion

    response
    (17-18 points)

    masterfully integrated into the
    discussion response.

    (19-20 points)

    **## 545LAWWK3MONASSG.docx**

    **HRA 545**

    **Assignments 1.A and 1.B. 1. C and 1.D. Below. Please cite references and other scholarly authors. Please APA format.**

    ·
    **1A. The Civil Rights Act of 1964**

    Coca-Cola has been sued for race discrimination and racial harassment by 16 black and Hispanic employees located in Queens and Westchester, New York. These employees claim that they were forced to perform low-level jobs that were not assigned to white workers.

    One of the victimized employees, Sondra Walker claimed that she was subjected to degrading racial slurs.

    The plaintiffs allege that their complaints went unheeded, no disciplinary action was taken against their aggressors, and, in fact, they were subject to retaliation.

    Walker cited two particular incidences that were quite egregious: on one occasion, a white employee was permitted to wear a Confederate flag bandana on his head, and on another occasion, a white employee who was asked to clean a sewer uttered a racial slur.

    Guillermo Nunez, a plaintiff who is claiming he suffered infliction of emotional distress, retorted that it was his belief that Coca-Cola was an ethically minded employer prior to its indifference to racial harassment.

    Coca-Cola spokesman Toney Anaya stated that Coca-Cola was aware of the allegations and was in the process of conducting an in-house investigation.

    **1 A. How could a global company like Coca-Cola have allowed such a serious incident of racial harassment to occur? What could have been done to avoid it?**

    \*\*\**********************************************************

    **1.B Civil Rights Act of 1964 and Affirmative Action**

    **This is the practical assignment where you will practice skills related to employment law that will translate into real-life skills that will be utilized in your career as a human resources specialist.**

    **The assignment is as follows:**

    **Ray and Debbie are the owners of a technology company with over one hundred employees.  Their company has hired you as an HR Specialist.  Your first task is to complete a memorandum:**

    1.
    **Creating a new company policy pertaining to race discrimination that complies with the terms of the civil rights act and all applicable laws;**

    2.
    **Discussing potential employee training that can be enacted to help avoid or reduce any company legal liability associated with racial discrimination; and**

    3.
    **Addressing steps that should be taken in the event a complaint is received pertaining to race discrimination.**

    ****Please cite the textbook reference below and other scholarly authors**! Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson

    **ZV, 1C**. Coca-Cola's strategy for handling harassment and discrimination among its employees has serious flaws, as evidenced by the racial harassment allegations made against the business. A global company such as Coca-Cola ought to have implemented the required procedures, training, and policies to stop this kind of activity. Coca-Cola has numerous rules in place to prevent discrimination and racial harassment. However, employees could not completely comprehend the seriousness of these behaviors or the company's objectives if there were no continuous, efficient training and awareness initiatives in place. (Inclusion and Diversity and Anti-Harassment Policy, 2024).

    The mere fact that complaints were allegedly disregarded and no disciplinary action was taken raises the possibility that Coca-Cola failed to enforce its standards, which may have prohibited racial discrimination and harassment. To support the impacted staff and ensure that proper disciplinary actions were taken against those implicated in misbehavior, Coca-Cola should have launched an immediate and impartial investigation into the claims. This would show workers that the business is dedicated to upholding an inclusive and courteous work environment and takes racial harassment seriously. The effectiveness of anti-discrimination policies is undermined when there are no repercussions for the offenders, such as allowing racist slurs. This meant that management did not respond in a timely manner and/or that there was a cultural tolerance of discriminatory behavior (Coca-Cola Bottling of Mobile to Pay $35,000 to Settle EEOC Sex Discrimination Suit, 2016).

    Coca-Cola should have used routine audits of workplace culture and employee feedback systems to spot any discriminatory or harassing trends early on and stop future incidents. The organization needed to make an effort to establish a culture at work that values inclusion and diversity. Additionally, in order to ensure that workers felt comfortable using the reporting channels, the organization ought to have a greater knowledge of them. For accusations of harassment or discrimination, Coca-Cola needed to make sure that staff members had easy access to a private, impartial, and confidential reporting system (Findlaw.com, 2024).

    In closing, to resolve these concerns, Coca-Cola must act quickly and forcefully in the future. This includes strengthening reporting procedures, providing more thorough employee training, and holding all staff members responsible for fostering an inclusive and courteous work environment. This will allow them to restate their commitment to diversity and inclusion and work toward ensuring that such instances never occur again. This will help the company to gain the trust and credibility of the employees again (Coca-Cola, 2024).

    REFERENCES

    Coca-Cola bottling of Mobile to pay $35,000 to settle EEOC sex discrimination suit. (2016). US EEOC.
    [https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit](https://www.eeoc.gov/newsroom/coca-cola-bottling-mobile-pay-35000-settle-eeoc-sex-discrimination-suit)

    Coca-Cola. (2024). Human rights policy.
    [https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy](https://www.coca-colahellenic.com/en/about-us/corporate-governance/policies/human-rights-policy)

    FindLaw.com – 42 U.S.C. § 1981 – U.S. Code – Unannotated Title 42. The Public Health and Welfare § 1981. Equal rights under the law – last updated January 01, 2024 |
    [https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/](https://codes.findlaw.com/us/title-42-the-public-health-and-welfare/42-usc-sect-1981/)

    **KW, 1.D**, Discrimination of race is an occurrence when one race of employees receives preferential treatment over another race (Moran, 2014).  Coca-Cola has not been new to discrimination accusations and lawsuits. In 2001, Coca-Cola was involved in the nation's biggest class-action settlement due to race employment discrimination.  The allegations against Coca-Cola involved pay variances between races and a glass ceiling that kept African Americans from obtaining any positions in their company past entry-level management (Mehrit, n.d.).

         In the situation with Sondra Walker and Guillermo Nunez, there was another occurrence of racial discrimination.  Title VII does not allow for racial discrimination and when allegations arise, the company must investigate the allegations in a prompt manner (Moran, 2014).  Coca-Cola had knowledge of the allegations as stated by spokesperson Toney Anaya.  Due to the fact that there was more than one incident, it can appear as though an in-house investigation by Coca-Cola did not occur urgently.

          Coca-Cola allowed for such an incident to occur by not responding to the complaints quickly.  According to Walker and Nunez in their complaints to Coca-Cola, their complaints were not addressed, leading to professional policies being enforced poorly, relationships and organizational culture not centered around ethical practices.  It is evident that training was inadequate to the employees of the organization.  If their discrimination prevention practices and procedures were properly attended to, it could have established with the employees that they should not be targeted at any time, thereby decreasing their motivation and productivity levels.  The EEOC provides that approximately 75% of employees who have faced harassment do not report it to their superiors.  This can lead to financial detriments to the company, along with negative reputations (Grace, 2023).  The employees of Coca-Cola did report the discrimination and harassment, which indicates that either Coca-Cola did not perform regular training of its employees, or if they did, actions were not taken to cease problematic and discriminatory behaviors.

         In order to avoid the discriminatory practices at Coca-Cola, they could have implemented mandatory discrimination and harassment training and also provided protections against retaliatory behavior. According to McHugh (2021), the sole intent of instilling proper behavior is not the correct way to combat discrimination, while routinely evaluating and updating their policies that arise promptly is beneficial.  Practices such as regular audits of discrimination policies to ensure that all protected categories are recognized and visibly presenting information to report incidents made clear to employees is essential (McHugh, 2021).

         Coca-Cola also could have extended their training to include external resources if needed and mandated training on a consistent, regular basis as well as part of all on-boarding of new employees.  Proper training would have taught the employees what is permitted or discriminatory and established clear and concise boundaries of what is not tolerated in the workplace.  The administering of time-sensitive guidelines for investigating claims instead of delayed reaction time prevents additional incidents to transpire.

    References

    Grace, C. (2023, November 9).
    _Why anti-harassment, bullying, and discrimination training is important._ LRN.
    [https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important](https://lrn.com/blog-why-effective-anti-harassment-bullying-discrimination-training-is-important)

    McHugh, C., Esquire. (2021).
    _Preventing workplace race discrimination_. United Educators.
    [https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination](https://www.ue.org/risk-management/the-workplace/preventing-workplace-race-discrimination)

    Mehri, C. (n.d).
    _The Coca-Cola Company Racial Discrimination_. Discrimination Lawyer Washington DC – Mehri & Skalet.
    [https://findjustice.com/cases/the-coca-cola-company/](https://findjustice.com/cases/the-coca-cola-company/)

    Moran, J.J. (2014).
    _Employment law: new challenges in the business environment._ (6th Ed.). Boston: Pearson. ISBN: 9780133075229

    less

    Inclusion and Diversity and Anti-Harassment policy. (2024).
    [https://www.coca-](https://www.coca-/) colahellenic.com/en/about-us/corporate-governance/policies/inclusion-and-diversity-policy

    *********1.C and 1.D******

    **PLEASE RESPOND TO THE 2 PEERS OF THEIR THOUGHTS OF Coco-Cola.**

    **APA_RequiredCoverPage_and_Template_7thed4.docx**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/apa-requiredcoverpage-and-template-7thed4-docx-10171333)

  • [Solved] 4J

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    **4J** Leadership behavioral competencies. SHRM resource, which includes three competencies: 1. Leadership and Navigation 2. Ethical Practice 3. Diversity, Equity, and Inclusion Conduct a self-reflection and analysis by responding to each of these questions: – **Strengths**: What are your areas of s…

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    **4J**

    Leadership behavioral competencies.  SHRM resource, which includes three competencies:

    1. Leadership      and Navigation
    2. Ethical      Practice
    3. Diversity,      Equity, and Inclusion

    Conduct a self-reflection and analysis by responding to each of these questions:

    – **Strengths**:      What are your areas of strength in the behavioral competencies listed in      the prompt? How did you determine that your competencies in this area are      strengths? Support your responses using examples.
    – **Weaknesses**:      What are your areas of weakness in the leadership behavioral competencies      listed in the prompt? How did you determine that your competencies in this      area are weaknesses? Support your responses using examples.
    – **Strategies**:      What are your strategies for developing your leadership behavioral      competencies? Support your responses using examples and information from      your research.

    Submission, APA, 2 paragraphs

    – 2 years ago

  • [Solved] 4-2

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    Summarize and reflect on your results in a thoughtful paragraph . Submission, APA, 1 paragraph – 2 years ago **files (1)** – ## ImportanttoHave.docx **## ImportanttoHave.docx** **Important to Have** **Not Important to Have** **Q:Dependent-care flexible spending account** **Important to Have** **Sele…

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    Assignment Prompt & Instructions

    Summarize and reflect on your results in a thoughtful paragraph .

    Submission, APA, 1 paragraph

    – 2 years ago

    **files (1)**

    – ## ImportanttoHave.docx

    **## ImportanttoHave.docx**

    **Important to Have**

    **Not Important to Have**

    **Q:Dependent-care flexible spending account**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Flextime**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Ability to bring child to work in case of emergency**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Elder-care referral services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Adoption assistance**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:On-site child care center**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Gym subsidy**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Vaccinations on site (e.g., flu shots)**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:On-site fitness center**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Casual dress days (every day)**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Organization-sponsored sports teams**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Food services/subsidized cafeteria**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Travel-planning services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Dry-cleaning services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Massage therapy services at work**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Self-defense training**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Concierge services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    | |
    | — |
    | **Dependent-care flexible spending account** |
    | Dependent-care flexible spending account<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>70% of Employers offer this benefit |
    | **Flextime** |
    | Flextime<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>64% of Employers offer this benefit |
    | **Ability to bring child to work in case of emergency** |
    | Ability to bring child to work in case of emergency<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>30% of Employers offer this benefit |
    | **Elder-care referral services** |
    | Elder-care referral services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>21% of Employers offer this benefit |
    | **Adoption assistance** |
    | Adoption assistance<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>21% of Employers offer this benefit |
    | **On-site child care center** |
    | On-site child care center<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>6% of Employers offer this benefit |
    | **Gym subsidy** |
    | Gym subsidy<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>28% of Employers offer this benefit |
    | **Vaccinations on site (e.g., flu shots)** |
    | Vaccinations on site (e.g., flu shots)<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>61% of Employers offer this benefit |
    | **On-site fitness center** |
    | On-site fitness center<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>26% of Employers offer this benefit |
    | **Casual dress days (every day)** |
    | Casual dress days (every day)<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>53% of Employers offer this benefit |
    | **Organization-sponsored sports teams** |
    | Organization-sponsored sports teams<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>39% of Employers offer this benefit |
    | **Food services/subsidized cafeteria** |
    | Food services/subsidized cafeteria<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>29% of Employers offer this benefit |
    | **Travel-planning services** |
    | Travel-planning services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>27% of Employers offer this benefit |
    | **Dry-cleaning services** |
    | Dry-cleaning services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>15% of Employers offer this benefit |
    | **Massage therapy services at work** |
    | Massage therapy services at work<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>12% of Employers offer this benefit |
    | **Self-defense training** |
    | Self-defense training<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>6% of Employers offer this benefit |
    | **Concierge services** |
    | Concierge services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>4% of Employers offer this benefit |

    **## ImportanttoHave.docx**

    **Important to Have**

    **Not Important to Have**

    **Q:Dependent-care flexible spending account**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Flextime**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Ability to bring child to work in case of emergency**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Elder-care referral services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Adoption assistance**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:On-site child care center**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Gym subsidy**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Vaccinations on site (e.g., flu shots)**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:On-site fitness center**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Casual dress days (every day)**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Organization-sponsored sports teams**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Food services/subsidized cafeteria**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Travel-planning services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Dry-cleaning services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Massage therapy services at work**

    **Selected answer: Important to Have**

    **Not Important to Have**

    **Q:Self-defense training**

    **Important to Have**

    **Selected answer: Not Important to Have**

    **Q:Concierge services**

    **Important to Have**

    **Selected answer: Not Important to Have**

    | |
    | — |
    | **Dependent-care flexible spending account** |
    | Dependent-care flexible spending account<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>70% of Employers offer this benefit |
    | **Flextime** |
    | Flextime<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>64% of Employers offer this benefit |
    | **Ability to bring child to work in case of emergency** |
    | Ability to bring child to work in case of emergency<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>30% of Employers offer this benefit |
    | **Elder-care referral services** |
    | Elder-care referral services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>21% of Employers offer this benefit |
    | **Adoption assistance** |
    | Adoption assistance<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>21% of Employers offer this benefit |
    | **On-site child care center** |
    | On-site child care center<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>6% of Employers offer this benefit |
    | **Gym subsidy** |
    | Gym subsidy<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>28% of Employers offer this benefit |
    | **Vaccinations on site (e.g., flu shots)** |
    | Vaccinations on site (e.g., flu shots)<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>61% of Employers offer this benefit |
    | **On-site fitness center** |
    | On-site fitness center<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>26% of Employers offer this benefit |
    | **Casual dress days (every day)** |
    | Casual dress days (every day)<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>53% of Employers offer this benefit |
    | **Organization-sponsored sports teams** |
    | Organization-sponsored sports teams<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>39% of Employers offer this benefit |
    | **Food services/subsidized cafeteria** |
    | Food services/subsidized cafeteria<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>29% of Employers offer this benefit |
    | **Travel-planning services** |
    | Travel-planning services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>27% of Employers offer this benefit |
    | **Dry-cleaning services** |
    | Dry-cleaning services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>15% of Employers offer this benefit |
    | **Massage therapy services at work** |
    | Massage therapy services at work<br>0<br>1<br>**1**<br>1/11 out of 1 |
    | You said this was important.<br>12% of Employers offer this benefit |
    | **Self-defense training** |
    | Self-defense training<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>6% of Employers offer this benefit |
    | **Concierge services** |
    | Concierge services<br>0<br>1<br>**0**<br>0/10 out of 1 |
    | You said this is not important.<br>4% of Employers offer this benefit |

  • [Solved] D4

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    A pay structure is a framework that outlines the compensation levels for various job roles within an organization. It includes salary ranges, pay grades, and the criteria for determining pay increases and bonuses. Pay structures are designed to ensure internal equity, external competitiveness, and a…

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    A pay structure is a framework that outlines the compensation levels for various job roles within an organization. It includes salary ranges, pay grades, and the criteria for determining pay increases and bonuses. Pay structures are designed to ensure internal equity, external competitiveness, and alignment with the organization’s strategic goals.

    You have been asked to evaluate whether your organization’s present pay structure makes sense in view of what competing organizations are paying. In your initial post to the discussion, address the following questions:

    – How would you determine what organizations to compare your organization with?
    – From an internal perspective, what are the potential consequences of having a      pay structure that is out of line relative to those of your competitors?      Consider the impact of pay and incentives on employees’ motivation, engagement, and retention. Provide supportive examples.
    – What recommendations would you provide to ensure improved motivation, engagement, retention, and competitive advantages in the marketplace?

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    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 1 of 5

    Week 4: Building High-Performance Teams

    Welcome to Week 4. Real leaders build great teams. They achieve breakthrough results by working
    through the teams they manage, not by doing everything themselves. Still, many managers are quick to
    assume that teams are always the best way to get work done. Remember this, though: working in teams is
    not a virtue in itself, and it is certainly not a guarantee of success. In today's world, with employees spread
    out across time zones and continents, creating a high-performing team takes thought and planning, and
    you need a framework for success.

    What is a Team?

    In their book, The Wisdom of Teams, Jon Katzenbach and Douglas Smith make an important distinction
    between a real team and a working group (1992). They define a real team as “a small number of people
    with complementary skills who are committed to a common purpose, performance goals, and approach for
    which they hold themselves mutually accountable.”

    Sadly, few teams work this way. Most of what people think of as teams are actually working groups. A
    single leader defines the tasks to be performed – sometimes with member input, sometimes not – and
    participants mostly work on their own. There is nothing wrong with working groups. In fact, they can be a
    fast and efficient way to get work done.

    Real teamwork, on the other hand, requires something altogether different. Teams should only be created
    when they can accomplish something bigger and better than a group of individuals working on their own.
    Before you form a team, make sure it has the right purpose, structure, and ground rules to get the job
    done.

    Forming-Storming-Norming-Performing

    In 1965, Bruce Tuckman proposed a model of organizational behavior called Forming-Storming-Norming-
    Performing. This model is particularly helpful in understanding the stages that groups go through when
    working together.

    Forming

    Individuals spend time becoming familiar with other members. Because they don't know each other well, they
    avoid conflict and controversy. Usually, this is a short, but comfortable, stage. Little tends to get done because
    members are more focused on themselves than the team. At this point in the process, the leader needs to
    help the group understand the task and set goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 2 of 5

    Storming

    Team members stop being polite and begin to experience conflict, due to a lack of vision or role clarity.
    Frustration and competition cause morale to fall. While painful, this is an important period for the team to
    create its identity. We'll consider how to establish a common goal and define clear roles and operating rules
    that can help teams move through this stage more quickly.

    Norming

    Team members sort out their personal conflicts and shift their focus to work. The team becomes more
    integrated and establishes its culture. At this point, leaders will be able to give up some of their decision-
    making power to let the team assume greater control.

    Performing

    This is a steady state in which the team begins to function at an optimal level. Team members become
    interdependent and capable of diagnosing and resolving problems on their own. Leaders shouldn't sit
    back and relax during this stage, however. Even the highest-performing teams slide back into earlier
    stages when under stress. Leaders must continually monitor goals and performance.

    How to Develop Your Team

    When selecting and coaching your team members, keep these notes in mind:

    • Avoid yes-people who will just agree with you about everything.

    • Diverse perspectives are valuable, and even open conflict can be good, if valued for the lessons it
    offers. Buy-in increases if there has been some disagreement.

    • Select individuals who have a range of leadership and decision-making styles. Think of what you
    learned with the DiSC assessment.

    • You need team members who can acknowledge their weaknesses and who can ask for help when
    needed. They have to let their guard down and build trust in each other.

    • Hoegl (2004) found that the best size team is 4-5 members, since, in larger teams, communication
    becomes difficult and decision-making grows unwieldy.

    • Spend time up front to articulate and agree on matters like purpose, approach to getting work done,
    and the benefits of reaching the goal.

    • Ask for input and do not dictate answers. Collective goals are more likely to be achieved.

    • Consider having a team charter to establish these goals and to educate others about these goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 3 of 5

    Performance

    It is also critical to be clear about roles and not to just divide up tasks. Each team is usually going to have a
    leader, who sets the vision, defines roles, communicates goals and progress, and keeps the project and
    team on track. There will also be team members who help set goals, assess and share strengths and
    weaknesses, keep others accountable, and commit to decisions even when they do not support them.
    There will also be individual contributors who are assigned a particular task. They are responsible for
    providing the necessary work or information, while keeping the team's goals in mind.

    Agreeing on ground rules in advance allows a team to run more efficiently. Ask these critical questions:

    1. How will conflict and disagreement be handled?
    2. How will decisions be made?

    3. How will results be measured?

    If you are going to create a team charter, consider including these operating procedures. Organizational
    researchers have found several ways that effective leaders remove impediments to high performance and
    motivate a team to greater achievements.

    Foster Commitment:

    • Speak in terms of "We," not "I;" create shared and ambitious goals

    • Help people understand the personal and group benefits of working together

    • Realign rewards toward team outcomes rather than individual ones

    • Monitor commitment level, as squabbling and fatigue can erode dedication

    • If team members lose interest, find new challenges and roles for them

    Encourage Information Sharing:

    • Recognize employees who freely exchange information, especially if it is sensitive or challenging

    • Share as much information as you can with the team, to model the level of transparency you
    expect

    • If you need to rely on information from other teams or departments, recruit team members who
    have the appropriate knowledge, or bring in experts as individual contributors and reward them
    appropriately

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 4 of 5

    Avoid Groupthink:

    Janis (1972) coined this name for what occurs when a group becomes so close-knit that members fail to
    critically analyze or evaluate their decisions. Innovation and creativity are stifled when teams become so
    inwardly focused that they fail to look at reasonable alternatives and are unwilling to express concerns
    about the group's views. If this happens:

    • Make your team aware of the symptoms

    • Give authority to non-conforming opinions

    • Consider integrating new members for fresh perspectives

    • In fact, you may even want to designate one or two groupthink watchdogs to play devil’s advocate
    and challenge assumptions

    Address Performance Issues:

    • Diagnose problems by gathering information and getting a full picture

    • Explain to team members how to remedy situations, including removing obstacles and
    unnecessary distractions

    • Define success and make consequences clear

    • Make your role explicit

    • Offer training or additional knowledge, and consider additional coaching, if needed

    You may be called on to lead a geographically diverse or even a virtual team. Companies set up remote
    teams to save costs, respond quickly to changes in the marketplace, and leverage talent from multiple
    geographies.

    Conventional wisdom dictates that teams dispersed across locations, cultures, and functions have lower
    levels of performance. Recent studies, however, show that, if managed well, these far-flung teams can
    outperform groups that are located together (Siebdrat, Hoegl, & Ernst, 2009). While many of the same
    rules of teamwork apply – setting common goals, defining clear roles and agreeing on operating
    procedures, etc. – recognize that virtual teams face unique management challenges. The most significant
    issues center on engagement and communication.

    Remember, healthy relationships among team members build cohesion, increase engagement, and
    ultimately make your job easier. Effective teams also provide a way for members to spontaneously
    communicate. Tools like instant messaging or other social technologies can create a virtual water cooler
    that allows people to interact informally.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 5 of 5

    All teams conclude their work at some point. Disbanding a team can be stressful, particularly if the future is
    uncertain for members. But don't let emotions make the end unpleasant. Reflect together on what worked
    and what didn't. Share these lessons with the broader organization, so that others can learn from the
    team's experience. No team's time together is free of obstacles. Whether your team is close at hand or
    spread out across the globe, it must be carefully tended to, in order to thrive.

    Remember, teams are not silver bullets. They have the potential to produce extraordinary results, but many
    fall short, due to poor management and a lack of cohesion. By choosing the right people, agreeing on
    shared objectives, clearly defining who does what, and setting up ground rules, leaders can avoid – or at
    least mitigate – many of the inherent risks of teamwork. And when obstacles do present themselves, your
    team will be better equipped to overcome them and excel.

    Your Leadership Journey

    • If you are new to leadership, consider how you can form more trusting relationships within the
    team.

    • If you are a team leader, consider whether a team charter would be beneficial to your team.

    • If you are a senior/veteran leader, consider how you can build better trust in all layers and
    teams within your organization.

    **Week4Journal.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week4journal-jpeg)

    **Week4Journal.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week4journal-jpeg)

    **## JWI510_WK4_LectureNotes_1194.pdf**

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 1 of 5

    Week 4: Building High-Performance Teams

    Welcome to Week 4. Real leaders build great teams. They achieve breakthrough results by working
    through the teams they manage, not by doing everything themselves. Still, many managers are quick to
    assume that teams are always the best way to get work done. Remember this, though: working in teams is
    not a virtue in itself, and it is certainly not a guarantee of success. In today's world, with employees spread
    out across time zones and continents, creating a high-performing team takes thought and planning, and
    you need a framework for success.

    What is a Team?

    In their book, The Wisdom of Teams, Jon Katzenbach and Douglas Smith make an important distinction
    between a real team and a working group (1992). They define a real team as “a small number of people
    with complementary skills who are committed to a common purpose, performance goals, and approach for
    which they hold themselves mutually accountable.”

    Sadly, few teams work this way. Most of what people think of as teams are actually working groups. A
    single leader defines the tasks to be performed – sometimes with member input, sometimes not – and
    participants mostly work on their own. There is nothing wrong with working groups. In fact, they can be a
    fast and efficient way to get work done.

    Real teamwork, on the other hand, requires something altogether different. Teams should only be created
    when they can accomplish something bigger and better than a group of individuals working on their own.
    Before you form a team, make sure it has the right purpose, structure, and ground rules to get the job
    done.

    Forming-Storming-Norming-Performing

    In 1965, Bruce Tuckman proposed a model of organizational behavior called Forming-Storming-Norming-
    Performing. This model is particularly helpful in understanding the stages that groups go through when
    working together.

    Forming

    Individuals spend time becoming familiar with other members. Because they don't know each other well, they
    avoid conflict and controversy. Usually, this is a short, but comfortable, stage. Little tends to get done because
    members are more focused on themselves than the team. At this point in the process, the leader needs to
    help the group understand the task and set goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 2 of 5

    Storming

    Team members stop being polite and begin to experience conflict, due to a lack of vision or role clarity.
    Frustration and competition cause morale to fall. While painful, this is an important period for the team to
    create its identity. We'll consider how to establish a common goal and define clear roles and operating rules
    that can help teams move through this stage more quickly.

    Norming

    Team members sort out their personal conflicts and shift their focus to work. The team becomes more
    integrated and establishes its culture. At this point, leaders will be able to give up some of their decision-
    making power to let the team assume greater control.

    Performing

    This is a steady state in which the team begins to function at an optimal level. Team members become
    interdependent and capable of diagnosing and resolving problems on their own. Leaders shouldn't sit
    back and relax during this stage, however. Even the highest-performing teams slide back into earlier
    stages when under stress. Leaders must continually monitor goals and performance.

    How to Develop Your Team

    When selecting and coaching your team members, keep these notes in mind:

    • Avoid yes-people who will just agree with you about everything.

    • Diverse perspectives are valuable, and even open conflict can be good, if valued for the lessons it
    offers. Buy-in increases if there has been some disagreement.

    • Select individuals who have a range of leadership and decision-making styles. Think of what you
    learned with the DiSC assessment.

    • You need team members who can acknowledge their weaknesses and who can ask for help when
    needed. They have to let their guard down and build trust in each other.

    • Hoegl (2004) found that the best size team is 4-5 members, since, in larger teams, communication
    becomes difficult and decision-making grows unwieldy.

    • Spend time up front to articulate and agree on matters like purpose, approach to getting work done,
    and the benefits of reaching the goal.

    • Ask for input and do not dictate answers. Collective goals are more likely to be achieved.

    • Consider having a team charter to establish these goals and to educate others about these goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 3 of 5

    Performance

    It is also critical to be clear about roles and not to just divide up tasks. Each team is usually going to have a
    leader, who sets the vision, defines roles, communicates goals and progress, and keeps the project and
    team on track. There will also be team members who help set goals, assess and share strengths and
    weaknesses, keep others accountable, and commit to decisions even when they do not support them.
    There will also be individual contributors who are assigned a particular task. They are responsible for
    providing the necessary work or information, while keeping the team's goals in mind.

    Agreeing on ground rules in advance allows a team to run more efficiently. Ask these critical questions:

    1. How will conflict and disagreement be handled?
    2. How will decisions be made?

    3. How will results be measured?

    If you are going to create a team charter, consider including these operating procedures. Organizational
    researchers have found several ways that effective leaders remove impediments to high performance and
    motivate a team to greater achievements.

    Foster Commitment:

    • Speak in terms of "We," not "I;" create shared and ambitious goals

    • Help people understand the personal and group benefits of working together

    • Realign rewards toward team outcomes rather than individual ones

    • Monitor commitment level, as squabbling and fatigue can erode dedication

    • If team members lose interest, find new challenges and roles for them

    Encourage Information Sharing:

    • Recognize employees who freely exchange information, especially if it is sensitive or challenging

    • Share as much information as you can with the team, to model the level of transparency you
    expect

    • If you need to rely on information from other teams or departments, recruit team members who
    have the appropriate knowledge, or bring in experts as individual contributors and reward them
    appropriately

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 4 of 5

    Avoid Groupthink:

    Janis (1972) coined this name for what occurs when a group becomes so close-knit that members fail to
    critically analyze or evaluate their decisions. Innovation and creativity are stifled when teams become so
    inwardly focused that they fail to look at reasonable alternatives and are unwilling to express concerns
    about the group's views. If this happens:

    • Make your team aware of the symptoms

    • Give authority to non-conforming opinions

    • Consider integrating new members for fresh perspectives

    • In fact, you may even want to designate one or two groupthink watchdogs to play devil’s advocate
    and challenge assumptions

    Address Performance Issues:

    • Diagnose problems by gathering information and getting a full picture

    • Explain to team members how to remedy situations, including removing obstacles and
    unnecessary distractions

    • Define success and make consequences clear

    • Make your role explicit

    • Offer training or additional knowledge, and consider additional coaching, if needed

    You may be called on to lead a geographically diverse or even a virtual team. Companies set up remote
    teams to save costs, respond quickly to changes in the marketplace, and leverage talent from multiple
    geographies.

    Conventional wisdom dictates that teams dispersed across locations, cultures, and functions have lower
    levels of performance. Recent studies, however, show that, if managed well, these far-flung teams can
    outperform groups that are located together (Siebdrat, Hoegl, & Ernst, 2009). While many of the same
    rules of teamwork apply – setting common goals, defining clear roles and agreeing on operating
    procedures, etc. – recognize that virtual teams face unique management challenges. The most significant
    issues center on engagement and communication.

    Remember, healthy relationships among team members build cohesion, increase engagement, and
    ultimately make your job easier. Effective teams also provide a way for members to spontaneously
    communicate. Tools like instant messaging or other social technologies can create a virtual water cooler
    that allows people to interact informally.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 5 of 5

    All teams conclude their work at some point. Disbanding a team can be stressful, particularly if the future is
    uncertain for members. But don't let emotions make the end unpleasant. Reflect together on what worked
    and what didn't. Share these lessons with the broader organization, so that others can learn from the
    team's experience. No team's time together is free of obstacles. Whether your team is close at hand or
    spread out across the globe, it must be carefully tended to, in order to thrive.

    Remember, teams are not silver bullets. They have the potential to produce extraordinary results, but many
    fall short, due to poor management and a lack of cohesion. By choosing the right people, agreeing on
    shared objectives, clearly defining who does what, and setting up ground rules, leaders can avoid – or at
    least mitigate – many of the inherent risks of teamwork. And when obstacles do present themselves, your
    team will be better equipped to overcome them and excel.

    Your Leadership Journey

    • If you are new to leadership, consider how you can form more trusting relationships within the
    team.

    • If you are a team leader, consider whether a team charter would be beneficial to your team.

    • If you are a senior/veteran leader, consider how you can build better trust in all layers and
    teams within your organization.

    **Week4Journal.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week4journal-jpeg)

    **## JWI510_WK4_LectureNotes_1194.pdf**

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 1 of 5

    Week 4: Building High-Performance Teams

    Welcome to Week 4. Real leaders build great teams. They achieve breakthrough results by working
    through the teams they manage, not by doing everything themselves. Still, many managers are quick to
    assume that teams are always the best way to get work done. Remember this, though: working in teams is
    not a virtue in itself, and it is certainly not a guarantee of success. In today's world, with employees spread
    out across time zones and continents, creating a high-performing team takes thought and planning, and
    you need a framework for success.

    What is a Team?

    In their book, The Wisdom of Teams, Jon Katzenbach and Douglas Smith make an important distinction
    between a real team and a working group (1992). They define a real team as “a small number of people
    with complementary skills who are committed to a common purpose, performance goals, and approach for
    which they hold themselves mutually accountable.”

    Sadly, few teams work this way. Most of what people think of as teams are actually working groups. A
    single leader defines the tasks to be performed – sometimes with member input, sometimes not – and
    participants mostly work on their own. There is nothing wrong with working groups. In fact, they can be a
    fast and efficient way to get work done.

    Real teamwork, on the other hand, requires something altogether different. Teams should only be created
    when they can accomplish something bigger and better than a group of individuals working on their own.
    Before you form a team, make sure it has the right purpose, structure, and ground rules to get the job
    done.

    Forming-Storming-Norming-Performing

    In 1965, Bruce Tuckman proposed a model of organizational behavior called Forming-Storming-Norming-
    Performing. This model is particularly helpful in understanding the stages that groups go through when
    working together.

    Forming

    Individuals spend time becoming familiar with other members. Because they don't know each other well, they
    avoid conflict and controversy. Usually, this is a short, but comfortable, stage. Little tends to get done because
    members are more focused on themselves than the team. At this point in the process, the leader needs to
    help the group understand the task and set goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 2 of 5

    Storming

    Team members stop being polite and begin to experience conflict, due to a lack of vision or role clarity.
    Frustration and competition cause morale to fall. While painful, this is an important period for the team to
    create its identity. We'll consider how to establish a common goal and define clear roles and operating rules
    that can help teams move through this stage more quickly.

    Norming

    Team members sort out their personal conflicts and shift their focus to work. The team becomes more
    integrated and establishes its culture. At this point, leaders will be able to give up some of their decision-
    making power to let the team assume greater control.

    Performing

    This is a steady state in which the team begins to function at an optimal level. Team members become
    interdependent and capable of diagnosing and resolving problems on their own. Leaders shouldn't sit
    back and relax during this stage, however. Even the highest-performing teams slide back into earlier
    stages when under stress. Leaders must continually monitor goals and performance.

    How to Develop Your Team

    When selecting and coaching your team members, keep these notes in mind:

    • Avoid yes-people who will just agree with you about everything.

    • Diverse perspectives are valuable, and even open conflict can be good, if valued for the lessons it
    offers. Buy-in increases if there has been some disagreement.

    • Select individuals who have a range of leadership and decision-making styles. Think of what you
    learned with the DiSC assessment.

    • You need team members who can acknowledge their weaknesses and who can ask for help when
    needed. They have to let their guard down and build trust in each other.

    • Hoegl (2004) found that the best size team is 4-5 members, since, in larger teams, communication
    becomes difficult and decision-making grows unwieldy.

    • Spend time up front to articulate and agree on matters like purpose, approach to getting work done,
    and the benefits of reaching the goal.

    • Ask for input and do not dictate answers. Collective goals are more likely to be achieved.

    • Consider having a team charter to establish these goals and to educate others about these goals.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 3 of 5

    Performance

    It is also critical to be clear about roles and not to just divide up tasks. Each team is usually going to have a
    leader, who sets the vision, defines roles, communicates goals and progress, and keeps the project and
    team on track. There will also be team members who help set goals, assess and share strengths and
    weaknesses, keep others accountable, and commit to decisions even when they do not support them.
    There will also be individual contributors who are assigned a particular task. They are responsible for
    providing the necessary work or information, while keeping the team's goals in mind.

    Agreeing on ground rules in advance allows a team to run more efficiently. Ask these critical questions:

    1. How will conflict and disagreement be handled?
    2. How will decisions be made?

    3. How will results be measured?

    If you are going to create a team charter, consider including these operating procedures. Organizational
    researchers have found several ways that effective leaders remove impediments to high performance and
    motivate a team to greater achievements.

    Foster Commitment:

    • Speak in terms of "We," not "I;" create shared and ambitious goals

    • Help people understand the personal and group benefits of working together

    • Realign rewards toward team outcomes rather than individual ones

    • Monitor commitment level, as squabbling and fatigue can erode dedication

    • If team members lose interest, find new challenges and roles for them

    Encourage Information Sharing:

    • Recognize employees who freely exchange information, especially if it is sensitive or challenging

    • Share as much information as you can with the team, to model the level of transparency you
    expect

    • If you need to rely on information from other teams or departments, recruit team members who
    have the appropriate knowledge, or bring in experts as individual contributors and reward them
    appropriately

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 4 of 5

    Avoid Groupthink:

    Janis (1972) coined this name for what occurs when a group becomes so close-knit that members fail to
    critically analyze or evaluate their decisions. Innovation and creativity are stifled when teams become so
    inwardly focused that they fail to look at reasonable alternatives and are unwilling to express concerns
    about the group's views. If this happens:

    • Make your team aware of the symptoms

    • Give authority to non-conforming opinions

    • Consider integrating new members for fresh perspectives

    • In fact, you may even want to designate one or two groupthink watchdogs to play devil’s advocate
    and challenge assumptions

    Address Performance Issues:

    • Diagnose problems by gathering information and getting a full picture

    • Explain to team members how to remedy situations, including removing obstacles and
    unnecessary distractions

    • Define success and make consequences clear

    • Make your role explicit

    • Offer training or additional knowledge, and consider additional coaching, if needed

    You may be called on to lead a geographically diverse or even a virtual team. Companies set up remote
    teams to save costs, respond quickly to changes in the marketplace, and leverage talent from multiple
    geographies.

    Conventional wisdom dictates that teams dispersed across locations, cultures, and functions have lower
    levels of performance. Recent studies, however, show that, if managed well, these far-flung teams can
    outperform groups that are located together (Siebdrat, Hoegl, & Ernst, 2009). While many of the same
    rules of teamwork apply – setting common goals, defining clear roles and agreeing on operating
    procedures, etc. – recognize that virtual teams face unique management challenges. The most significant
    issues center on engagement and communication.

    Remember, healthy relationships among team members build cohesion, increase engagement, and
    ultimately make your job easier. Effective teams also provide a way for members to spontaneously
    communicate. Tools like instant messaging or other social technologies can create a virtual water cooler
    that allows people to interact informally.

    JWI 510: Leadership in the 21st Century
    Lecture Notes

    © Strayer University. All Rights Reserved. This document contains Strayer University confidential and proprietary information and may not be
    copied, further distributed, or otherwise disclosed, in whole or in part, without the expressed written permission of Strayer University.

    JWI 510 – Lecture Notes (1194) Page 5 of 5

    All teams conclude their work at some point. Disbanding a team can be stressful, particularly if the future is
    uncertain for members. But don't let emotions make the end unpleasant. Reflect together on what worked
    and what didn't. Share these lessons with the broader organization, so that others can learn from the
    team's experience. No team's time together is free of obstacles. Whether your team is close at hand or
    spread out across the globe, it must be carefully tended to, in order to thrive.

    Remember, teams are not silver bullets. They have the potential to produce extraordinary results, but many
    fall short, due to poor management and a lack of cohesion. By choosing the right people, agreeing on
    shared objectives, clearly defining who does what, and setting up ground rules, leaders can avoid – or at
    least mitigate – many of the inherent risks of teamwork. And when obstacles do present themselves, your
    team will be better equipped to overcome them and excel.

    Your Leadership Journey

    • If you are new to leadership, consider how you can form more trusting relationships within the
    team.

    • If you are a team leader, consider whether a team charter would be beneficial to your team.

    • If you are a senior/veteran leader, consider how you can build better trust in all layers and
    teams within your organization.

    **Week4Journal.jpeg**

    This file is too large to display. [View in new window](https://www.sweetstudy.com/files/week4journal-jpeg)

  • [Solved] WEEK 10 DQ

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    ## The Human Services Profession Think back to the beginning of this course. What were your perceptions of the human services profession? Given what you have learned about various human services roles, how has your perception of the profession changed? You address these questions in the following Di…

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    Assignment Prompt & Instructions

    ## The Human Services Profession

    Think back to the beginning of this course. What were your perceptions of the human services profession? Given what you have learned about various human services roles, how has your perception of the profession changed? You address these questions in the following Discussion.

    ### Resources

    ![](https://cdn-media.waldenu.edu/2dett4d/Walden/Canvas/Classroom/icons/resources.svg)

    Be sure to review the Learning Resources before completing this activity.

    Click the weekly resources link to access the resources.

    [**WEEKLY RESOURCES**](https://waldenu.instructure.com/courses/142950/pages/week-10-learning-resources "Click this link to access the weekly resources (open in a new tab)")

    ### To Prepare

    – Review your Course Announcements for possible information related to this week’s Discussion and Assignment.
    – Reflect on your initial perceptions of the human services profession.
    – Revisit the assigned chapters in the course text to refresh your memory about different advanced human services professional practitioner roles and functions.
    – Read the article, “A Phenomenological Study on Meaningful Professional Experiences for Human Services Professionals.” Reflect on the nature of human services work based on the themes the authors identified from interviews with advanced human services professional practitioners.
    – Based on what you have learned, consider how your perception of the human services profession has changed.

    ### By Day 4

    **Post** a response to the following questions: How do the various advanced human services professional practitioner roles that you have learned about in this course align with what you previously believed is the purpose of the human services profession? In what ways has your perception of the profession changed?

    RESOURCES AND REFERENCES

    – Schram, B., Mandell, B.R., Dann, P.L., & Peterson, L. (2020). _An introduction to human services: Policy and practice_ (9th ed.). Pearson.

    – Chapter 7, “Working with Diversity” (pp. 160–206)
    – Chapter 8, “Interviewing” (pp. 207–236)
    – Chapter 9, “Direct Strategies: Working with People One-on–One” (pp. 237–254)
    – Chapter 10, “Working with Groups” (255–276)
    – Chapter 11, “Planning a Human Service Program” (pp. 277–298)
    – Chapter 12, “Indirect Strategies: Organizing for Change” (pp. 299–322)
    – Penn, S., & Baartmans, H. (2018). [A phenomenological study on meaningful professional experiences for human services professionals.Links to an external site.](https://search.ebscohost.com/login.aspx?direct=true&db=edo&AN=142858008&site=eds-live&scope=site&authtype=shib&custid=s6527200) _Journal of Human Services, 38_(1), 35–44.

    – 2 years ago

  • [Solved] Deliverable 3 – Operations Management Challenges

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    **Scenario** XYZ health clinic has operated in the local area for 10 years. Due to an economic decline as a result of the state’s increasing number of uninsured residents, XYZ health clinic must adjust its current service offerings in order to recoup lost revenue. The state has elected to opt out of…

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    Assignment Prompt & Instructions

    **Scenario**

    XYZ health clinic has operated in the local area for 10 years. Due to an economic decline as a result of the state’s increasing number of uninsured residents, XYZ health clinic must adjust its current service offerings in order to recoup lost revenue. The state has elected to opt out of the Medicaid expansion program; therefore, many of the residents remain uninsured. This has proven extremely problematic for XYZ as many of the patients in the area are low income, but do not qualify for traditional Medicaid. As a result, XYZ’s payer mix is unfavorable as 33% of the residents have public insurance, 12% are uninsured, and only 5% are covered by private insurance. XYZ would like to implement telehealth as part of a new strategy to reach a wider demographic of patients.

    #### **Instructions**

    You will conduct a case study analysis of the aforementioned case. Your case analysis will address XYZ’s health clinic challenges reflected in the scenario.

    **Make sure that you include an introduction and formulate a thesis summarizing your analysis.

    – Utilizing a mind map **or** Root Cause Analysis, provide an assessment of the issues facing XYZ health clinic.

    – Examples, shortcomings in revenue as a result of poor payer mix.
    – Assess the strategy by XYZ to implement a telehealth program in order to address current issues facing XYZ.
    – What would the Telehealth program benefit, is it going to solve anything, what would be the risk to develop and what are the benefits of developing it?
    – Develop a proposed solution to the issues facing XYZ.

    – Include a discussion on the staffing models necessary, technology requirements, and legal requirements of implementing telehealth

    – 2 years ago

  • [Solved] Case4

    ✓ Verified Academic Solution Available

    Executive Solution Overview

    – 2 years ago **files (2)** – ## MGT501Case42023template.docx – ## case4.docx **## MGT501Case42023template.docx** 3 MGT501 Case 4 **MGT501 Case 4** Your Name Trident University International MGT501 Management and Organizational Behavior Due Date **MGT501 Case 4** Remember to always indent the first …

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    Assignment Prompt & Instructions

    – 2 years ago

    **files (2)**

    – ## MGT501Case42023template.docx

    – ## case4.docx

    **## MGT501Case42023template.docx**

    3

    MGT501 Case 4

    **MGT501 Case 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **MGT501 Case 4**

    Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).
    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate._ All research for this case should have been published within the last two years.

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages) Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change. (1 ½ pages) Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions. (2 pages) Research Required.

    **Conclusion**

    Add some concluding remarks: 2 to 3-sentence conclusion.

    **References**

    Below are some basic rules to follow when creating a reference list:

    · Begin your reference list on a new page.

    · The word References should be centered and bold at the top of the page.

    · Double-space your reference list.

    · For each author, list the last name first followed by the initials for their first and middle names.

    ·
    **Arrange your reference list alphabetically** by the last name of the author.

    · Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”

    ![](https://www.sweetstudy.com/questions/case4-20880229)

    [**APA has a handout**](https://apastyle.apa.org/instructional-aids/reference-examples.pdf) for the most common types of references.

    ## image1.png

    **## case4.docx**

    **Module 4 – Case**

    **Managing Change**

    **Assignment Overview**

    **Change Management**

    Rapid technology changes in workplaces can cause stress, prompting employees to resist adopting new tools. This resistance stems from fear of obsolescence, disrupted routines, and perceived tool complexity.

    Addressing these anxieties through effective communication and training is crucial for smooth technological transitions.

    **Complete Case 4 before SLP 4**

    **Case 4 Resources**

    [_Embracing Technology and Adaptability Through Change Management_](https://www.infopulse.com/blog/embrace-technology-change-management) (2023)

    [_Technology Modernization Requires Cultural Change_](https://www.forbes.com/sites/forbestechcouncil/2023/04/12/technology-modernization-requires-cultural-change/?sh=a784b75116d0) (2023)

    [_America’s generational divide doesn’t apply to technology._](https://fortune.com/2023/08/24/america-generational-divide-apply-technology-gen-zers-and-boomers-tech-optimism-nostalgia-ai-johnson-routledge/) (2023)

    [_Resistance to Change: Workflow Evolution Across Generations_](https://www.linkedin.com/pulse/resistance-change-workflow-evolution-across-diana-sanchez-grant) (2023)

    [_2023 Work in America Survey_](https://www.apa.org/pubs/reports/work-in-america/2023-workplace-health-well-being) (2023)

    [_Workplace stress affects most workers despite employers’ efforts_](https://www.hrdive.com/news/workplace-stress-affects-most-workers/686682/) (2023)

    [_Artificial Intelligence_](https://intelligence.weforum.org/topics/a1Gb0000000pTDREA2) (2023) You may create a free login to access more information.
    Text:
    [_10.1 Organizational Structures and Design_](https://openstax.org/books/principles-management/pages/10-1-organizational-structures-and-design) (2023)
    Text:
    [_10.2 Organizational Change_](https://openstax.org/books/principles-management/pages/10-2-organizational-change) (2023)
    Text:
    [_10.3 Managing Change_](https://openstax.org/books/principles-management/pages/10-3-managing-change) (2023)

    **Scholarly Readings:**

    [_As AI Spreads, Experts Predict the Best and Worst Changes in Digital Life by 2035_](https://www.pewresearch.org/internet/2023/06/21/as-ai-spreads-experts-predict-the-best-and-worst-changes-in-digital-life-by-2035/) (2023)

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages). Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change (1 ½ pages). Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions (2 pages). Research Required.
    All research for this case should have been published within the last two years.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.

    **Assignment Expectations**

    Use the APA-formatted
    [_MGT501 Case 4 template_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20Case4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    · The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

    Your submission will include:

    Trident University International’s cover page

    · A paper with APA citations (2- to 3-sentence overview, 5-page body, 2- to 3-sentence conclusion)

    · The reference list page in APA format

    **## case4.docx**

    **Module 4 – Case**

    **Managing Change**

    **Assignment Overview**

    **Change Management**

    Rapid technology changes in workplaces can cause stress, prompting employees to resist adopting new tools. This resistance stems from fear of obsolescence, disrupted routines, and perceived tool complexity.

    Addressing these anxieties through effective communication and training is crucial for smooth technological transitions.

    **Complete Case 4 before SLP 4**

    **Case 4 Resources**

    [_Embracing Technology and Adaptability Through Change Management_](https://www.infopulse.com/blog/embrace-technology-change-management) (2023)

    [_Technology Modernization Requires Cultural Change_](https://www.forbes.com/sites/forbestechcouncil/2023/04/12/technology-modernization-requires-cultural-change/?sh=a784b75116d0) (2023)

    [_America’s generational divide doesn’t apply to technology._](https://fortune.com/2023/08/24/america-generational-divide-apply-technology-gen-zers-and-boomers-tech-optimism-nostalgia-ai-johnson-routledge/) (2023)

    [_Resistance to Change: Workflow Evolution Across Generations_](https://www.linkedin.com/pulse/resistance-change-workflow-evolution-across-diana-sanchez-grant) (2023)

    [_2023 Work in America Survey_](https://www.apa.org/pubs/reports/work-in-america/2023-workplace-health-well-being) (2023)

    [_Workplace stress affects most workers despite employers’ efforts_](https://www.hrdive.com/news/workplace-stress-affects-most-workers/686682/) (2023)

    [_Artificial Intelligence_](https://intelligence.weforum.org/topics/a1Gb0000000pTDREA2) (2023) You may create a free login to access more information.
    Text:
    [_10.1 Organizational Structures and Design_](https://openstax.org/books/principles-management/pages/10-1-organizational-structures-and-design) (2023)
    Text:
    [_10.2 Organizational Change_](https://openstax.org/books/principles-management/pages/10-2-organizational-change) (2023)
    Text:
    [_10.3 Managing Change_](https://openstax.org/books/principles-management/pages/10-3-managing-change) (2023)

    **Scholarly Readings:**

    [_As AI Spreads, Experts Predict the Best and Worst Changes in Digital Life by 2035_](https://www.pewresearch.org/internet/2023/06/21/as-ai-spreads-experts-predict-the-best-and-worst-changes-in-digital-life-by-2035/) (2023)

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages). Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change (1 ½ pages). Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions (2 pages). Research Required.
    All research for this case should have been published within the last two years.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.

    **Assignment Expectations**

    Use the APA-formatted
    [_MGT501 Case 4 template_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20Case4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    · The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

    Your submission will include:

    Trident University International’s cover page

    · A paper with APA citations (2- to 3-sentence overview, 5-page body, 2- to 3-sentence conclusion)

    · The reference list page in APA format

    **## MGT501Case42023template.docx**

    3

    MGT501 Case 4

    **MGT501 Case 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **MGT501 Case 4**

    Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).
    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate._ All research for this case should have been published within the last two years.

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages) Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change. (1 ½ pages) Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions. (2 pages) Research Required.

    **Conclusion**

    Add some concluding remarks: 2 to 3-sentence conclusion.

    **References**

    Below are some basic rules to follow when creating a reference list:

    · Begin your reference list on a new page.

    · The word References should be centered and bold at the top of the page.

    · Double-space your reference list.

    · For each author, list the last name first followed by the initials for their first and middle names.

    ·
    **Arrange your reference list alphabetically** by the last name of the author.

    · Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”

    ![](https://www.sweetstudy.com/questions/case4-20880229)

    [**APA has a handout**](https://apastyle.apa.org/instructional-aids/reference-examples.pdf) for the most common types of references.

    ## image1.png

    **## case4.docx**

    **Module 4 – Case**

    **Managing Change**

    **Assignment Overview**

    **Change Management**

    Rapid technology changes in workplaces can cause stress, prompting employees to resist adopting new tools. This resistance stems from fear of obsolescence, disrupted routines, and perceived tool complexity.

    Addressing these anxieties through effective communication and training is crucial for smooth technological transitions.

    **Complete Case 4 before SLP 4**

    **Case 4 Resources**

    [_Embracing Technology and Adaptability Through Change Management_](https://www.infopulse.com/blog/embrace-technology-change-management) (2023)

    [_Technology Modernization Requires Cultural Change_](https://www.forbes.com/sites/forbestechcouncil/2023/04/12/technology-modernization-requires-cultural-change/?sh=a784b75116d0) (2023)

    [_America’s generational divide doesn’t apply to technology._](https://fortune.com/2023/08/24/america-generational-divide-apply-technology-gen-zers-and-boomers-tech-optimism-nostalgia-ai-johnson-routledge/) (2023)

    [_Resistance to Change: Workflow Evolution Across Generations_](https://www.linkedin.com/pulse/resistance-change-workflow-evolution-across-diana-sanchez-grant) (2023)

    [_2023 Work in America Survey_](https://www.apa.org/pubs/reports/work-in-america/2023-workplace-health-well-being) (2023)

    [_Workplace stress affects most workers despite employers’ efforts_](https://www.hrdive.com/news/workplace-stress-affects-most-workers/686682/) (2023)

    [_Artificial Intelligence_](https://intelligence.weforum.org/topics/a1Gb0000000pTDREA2) (2023) You may create a free login to access more information.
    Text:
    [_10.1 Organizational Structures and Design_](https://openstax.org/books/principles-management/pages/10-1-organizational-structures-and-design) (2023)
    Text:
    [_10.2 Organizational Change_](https://openstax.org/books/principles-management/pages/10-2-organizational-change) (2023)
    Text:
    [_10.3 Managing Change_](https://openstax.org/books/principles-management/pages/10-3-managing-change) (2023)

    **Scholarly Readings:**

    [_As AI Spreads, Experts Predict the Best and Worst Changes in Digital Life by 2035_](https://www.pewresearch.org/internet/2023/06/21/as-ai-spreads-experts-predict-the-best-and-worst-changes-in-digital-life-by-2035/) (2023)

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages). Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change (1 ½ pages). Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions (2 pages). Research Required.
    All research for this case should have been published within the last two years.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.

    **Assignment Expectations**

    Use the APA-formatted
    [_MGT501 Case 4 template_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20Case4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    · The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

    Your submission will include:

    Trident University International’s cover page

    · A paper with APA citations (2- to 3-sentence overview, 5-page body, 2- to 3-sentence conclusion)

    · The reference list page in APA format

    **## MGT501Case42023template.docx**

    3

    MGT501 Case 4

    **MGT501 Case 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **MGT501 Case 4**

    Remember to always indent the first line of a paragraph (use the tab key) or paragraph formatting (see below). The introduction should be short (2-3 sentences). The margins, font size, spacing, and font type (bold or plain) are set in APA format. While you may change the names of the headings, do not change the formatting or style of font except as specified below. This template uses Times New Roman 12-point. You may also use: Calibri (11), Arial (11), Georgia (11) or Lucida Sans Unicode (10).
    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate._ All research for this case should have been published within the last two years.

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages) Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change. (1 ½ pages) Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions. (2 pages) Research Required.

    **Conclusion**

    Add some concluding remarks: 2 to 3-sentence conclusion.

    **References**

    Below are some basic rules to follow when creating a reference list:

    · Begin your reference list on a new page.

    · The word References should be centered and bold at the top of the page.

    · Double-space your reference list.

    · For each author, list the last name first followed by the initials for their first and middle names.

    ·
    **Arrange your reference list alphabetically** by the last name of the author.

    · Use a hanging indent after the first line of your citation (Word does this for you). Type your entry and then click “Paragraph” on the HOME tab to create the “hanging indent.”

    ![](https://www.sweetstudy.com/questions/case4-20880229)

    [**APA has a handout**](https://apastyle.apa.org/instructional-aids/reference-examples.pdf) for the most common types of references.

    ## image1.png

    **## case4.docx**

    **Module 4 – Case**

    **Managing Change**

    **Assignment Overview**

    **Change Management**

    Rapid technology changes in workplaces can cause stress, prompting employees to resist adopting new tools. This resistance stems from fear of obsolescence, disrupted routines, and perceived tool complexity.

    Addressing these anxieties through effective communication and training is crucial for smooth technological transitions.

    **Complete Case 4 before SLP 4**

    **Case 4 Resources**

    [_Embracing Technology and Adaptability Through Change Management_](https://www.infopulse.com/blog/embrace-technology-change-management) (2023)

    [_Technology Modernization Requires Cultural Change_](https://www.forbes.com/sites/forbestechcouncil/2023/04/12/technology-modernization-requires-cultural-change/?sh=a784b75116d0) (2023)

    [_America’s generational divide doesn’t apply to technology._](https://fortune.com/2023/08/24/america-generational-divide-apply-technology-gen-zers-and-boomers-tech-optimism-nostalgia-ai-johnson-routledge/) (2023)

    [_Resistance to Change: Workflow Evolution Across Generations_](https://www.linkedin.com/pulse/resistance-change-workflow-evolution-across-diana-sanchez-grant) (2023)

    [_2023 Work in America Survey_](https://www.apa.org/pubs/reports/work-in-america/2023-workplace-health-well-being) (2023)

    [_Workplace stress affects most workers despite employers’ efforts_](https://www.hrdive.com/news/workplace-stress-affects-most-workers/686682/) (2023)

    [_Artificial Intelligence_](https://intelligence.weforum.org/topics/a1Gb0000000pTDREA2) (2023) You may create a free login to access more information.
    Text:
    [_10.1 Organizational Structures and Design_](https://openstax.org/books/principles-management/pages/10-1-organizational-structures-and-design) (2023)
    Text:
    [_10.2 Organizational Change_](https://openstax.org/books/principles-management/pages/10-2-organizational-change) (2023)
    Text:
    [_10.3 Managing Change_](https://openstax.org/books/principles-management/pages/10-3-managing-change) (2023)

    **Scholarly Readings:**

    [_As AI Spreads, Experts Predict the Best and Worst Changes in Digital Life by 2035_](https://www.pewresearch.org/internet/2023/06/21/as-ai-spreads-experts-predict-the-best-and-worst-changes-in-digital-life-by-2035/) (2023)

    **Technology Supported Change**

    Investigate the role of technology (AI, data analytics) in facilitating change. How has technology transformed the landscape of change management in recent years? (1 ½ pages). Research Required.

    **Technology Resistance and Adoption**

    Analyze the challenges and advantages of managing a multi-generational workforce in the age of rapid technological change (1 ½ pages). Research Required.

    **Workplace Stress & Coping Mechanisms**

    Examine how changes in technology can cause workplace stress. Research how managers and organizations mitigate adverse effects for smooth tech transitions (2 pages). Research Required.
    All research for this case should have been published within the last two years.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate.

    **Assignment Expectations**

    Use the APA-formatted
    [_MGT501 Case 4 template_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20Case4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    · The template is set up in APA 7: double-spacing, font, margins, headings, page breaks, APA help links.

    Your submission will include:

    Trident University International’s cover page

    · A paper with APA citations (2- to 3-sentence overview, 5-page body, 2- to 3-sentence conclusion)

    · The reference list page in APA format

  • [Solved] SLP4

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    – 2 years ago **files (2)** – ## MGT501SLP42023template.docx – ## SLP.docx **## MGT501SLP42023template.docx** 3 ETH501 SLP 4 **MGT501 SLP 4** Your Name Trident University International MGT501 Management and Organizational Behavior Due Date **Presentation: Sustainability & EI** You have been selected…

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    – 2 years ago

    **files (2)**

    – ## MGT501SLP42023template.docx

    – ## SLP.docx

    **## MGT501SLP42023template.docx**

    3

    ETH501 SLP 4

    **MGT501 SLP 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    _Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program._

    ·
    Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    **_The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content._**

    Write a 300 to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required) All research for this SLP should have been published within the last two years.

    **3 TO 3 ½ MINUTE VIDEO**

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate. The presentation may be delivered in first person._

    | | |
    | — | — |
    | | _Link_ |
    | **3 – 3 ½ Minute Video** | |

    _Content beyond 3 1/2 minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results._

    **## SLP.docx**

    **Module 4 – SLP**

    **Managing Change**

    **Assignment Overview**

    **EI and Sustainable Choices**

    Emotional Intelligence (EI) enables leaders to make decisions that consider diverse stakeholder perspectives and environmental impacts, fostering ethical and sustainable choices. Explore the relationship between EI and ethical and sustainable choices in your field. Leaders equipped with high EI can navigate the challenges of ethical decision-making and sustainable leadership which contributes to positive social and environmental outcomes.

    **Complete Case 4 before SLP 4**

    **Session Long Project 4 Resources**

    [_How Is Emotional Intelligence Important In The Workplace?_](https://www.simplypsychology.org/emotional-intelligence-workplace.html) (2023)
    Text:
    [_16.1 The Process of Managerial Communication_](https://openstax.org/books/principles-management/pages/16-1-the-process-of-managerial-communication) (2023)
    Text:
    [_16.3 Factors Affecting Communications and the Roles of Managers_](https://openstax.org/books/principles-management/pages/16-3-factors-affecting-communications-and-the-roles-of-managers) (2023)
    Text:
    [_16.5 The Major Channels of Management Communication_](https://openstax.org/books/principles-management/pages/16-5-the-major-channels-of-management-communication-are-talking-listening-reading-and-writing) (2023)

    **Scholarly Readings:**

    [_The Chairperson’s Guide to Climate Integrity: Earning and Enhancing Trust through the Sustainability Transition_](https://www.weforum.org/whitepapers/the-chairperson-s-guide-to-climate-integrity-earning-and-enhancing-trust-through-the-sustainability-transition/) (2023)

    **SLP Assignment**

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program.

    · Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content.

    Write a 300- to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required)

    All research for this SLP should have been published within the last two years.

    3 TO 3 ½ MINUTE VIDEO

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. The presentation may be delivered in first person.

    **SLP Assignment Expectations**

    Use the template
    [_MGT501 SLP 4_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20SLP4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    Your submission will include:

    · The completed Word template with the written overview of the presentation.

    · It will also include the website and video link (should be 3 to 3 ½ minutes maximum).

    Content beyond 3 ½ minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set the Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results.

    **## SLP.docx**

    **Module 4 – SLP**

    **Managing Change**

    **Assignment Overview**

    **EI and Sustainable Choices**

    Emotional Intelligence (EI) enables leaders to make decisions that consider diverse stakeholder perspectives and environmental impacts, fostering ethical and sustainable choices. Explore the relationship between EI and ethical and sustainable choices in your field. Leaders equipped with high EI can navigate the challenges of ethical decision-making and sustainable leadership which contributes to positive social and environmental outcomes.

    **Complete Case 4 before SLP 4**

    **Session Long Project 4 Resources**

    [_How Is Emotional Intelligence Important In The Workplace?_](https://www.simplypsychology.org/emotional-intelligence-workplace.html) (2023)
    Text:
    [_16.1 The Process of Managerial Communication_](https://openstax.org/books/principles-management/pages/16-1-the-process-of-managerial-communication) (2023)
    Text:
    [_16.3 Factors Affecting Communications and the Roles of Managers_](https://openstax.org/books/principles-management/pages/16-3-factors-affecting-communications-and-the-roles-of-managers) (2023)
    Text:
    [_16.5 The Major Channels of Management Communication_](https://openstax.org/books/principles-management/pages/16-5-the-major-channels-of-management-communication-are-talking-listening-reading-and-writing) (2023)

    **Scholarly Readings:**

    [_The Chairperson’s Guide to Climate Integrity: Earning and Enhancing Trust through the Sustainability Transition_](https://www.weforum.org/whitepapers/the-chairperson-s-guide-to-climate-integrity-earning-and-enhancing-trust-through-the-sustainability-transition/) (2023)

    **SLP Assignment**

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program.

    · Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content.

    Write a 300- to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required)

    All research for this SLP should have been published within the last two years.

    3 TO 3 ½ MINUTE VIDEO

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. The presentation may be delivered in first person.

    **SLP Assignment Expectations**

    Use the template
    [_MGT501 SLP 4_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20SLP4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    Your submission will include:

    · The completed Word template with the written overview of the presentation.

    · It will also include the website and video link (should be 3 to 3 ½ minutes maximum).

    Content beyond 3 ½ minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set the Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results.

    **## MGT501SLP42023template.docx**

    3

    ETH501 SLP 4

    **MGT501 SLP 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    _Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program._

    ·
    Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    **_The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content._**

    Write a 300 to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required) All research for this SLP should have been published within the last two years.

    **3 TO 3 ½ MINUTE VIDEO**

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate. The presentation may be delivered in first person._

    | | |
    | — | — |
    | | _Link_ |
    | **3 – 3 ½ Minute Video** | |

    _Content beyond 3 1/2 minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results._

    **## SLP.docx**

    **Module 4 – SLP**

    **Managing Change**

    **Assignment Overview**

    **EI and Sustainable Choices**

    Emotional Intelligence (EI) enables leaders to make decisions that consider diverse stakeholder perspectives and environmental impacts, fostering ethical and sustainable choices. Explore the relationship between EI and ethical and sustainable choices in your field. Leaders equipped with high EI can navigate the challenges of ethical decision-making and sustainable leadership which contributes to positive social and environmental outcomes.

    **Complete Case 4 before SLP 4**

    **Session Long Project 4 Resources**

    [_How Is Emotional Intelligence Important In The Workplace?_](https://www.simplypsychology.org/emotional-intelligence-workplace.html) (2023)
    Text:
    [_16.1 The Process of Managerial Communication_](https://openstax.org/books/principles-management/pages/16-1-the-process-of-managerial-communication) (2023)
    Text:
    [_16.3 Factors Affecting Communications and the Roles of Managers_](https://openstax.org/books/principles-management/pages/16-3-factors-affecting-communications-and-the-roles-of-managers) (2023)
    Text:
    [_16.5 The Major Channels of Management Communication_](https://openstax.org/books/principles-management/pages/16-5-the-major-channels-of-management-communication-are-talking-listening-reading-and-writing) (2023)

    **Scholarly Readings:**

    [_The Chairperson’s Guide to Climate Integrity: Earning and Enhancing Trust through the Sustainability Transition_](https://www.weforum.org/whitepapers/the-chairperson-s-guide-to-climate-integrity-earning-and-enhancing-trust-through-the-sustainability-transition/) (2023)

    **SLP Assignment**

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program.

    · Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content.

    Write a 300- to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required)

    All research for this SLP should have been published within the last two years.

    3 TO 3 ½ MINUTE VIDEO

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. The presentation may be delivered in first person.

    **SLP Assignment Expectations**

    Use the template
    [_MGT501 SLP 4_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20SLP4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    Your submission will include:

    · The completed Word template with the written overview of the presentation.

    · It will also include the website and video link (should be 3 to 3 ½ minutes maximum).

    Content beyond 3 ½ minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set the Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results.

    **## MGT501SLP42023template.docx**

    3

    ETH501 SLP 4

    **MGT501 SLP 4**

    Your Name

    Trident University International

    MGT501 Management and Organizational Behavior

    Due Date

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    _Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program._

    ·
    Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    **_The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content._**

    Write a 300 to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required) All research for this SLP should have been published within the last two years.

    **3 TO 3 ½ MINUTE VIDEO**

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    _No quotations are permitted in this paper. Since you are engaging in research, be sure to_ [cite](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [reference the sources in APA format](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html) _. NOTE: Failure to use research with accompanying_ [citations](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) _to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. It must be written in the third person; this means words like “I”, “we”, and “you” are not appropriate. The presentation may be delivered in first person._

    | | |
    | — | — |
    | | _Link_ |
    | **3 – 3 ½ Minute Video** | |

    _Content beyond 3 1/2 minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results._

    **## SLP.docx**

    **Module 4 – SLP**

    **Managing Change**

    **Assignment Overview**

    **EI and Sustainable Choices**

    Emotional Intelligence (EI) enables leaders to make decisions that consider diverse stakeholder perspectives and environmental impacts, fostering ethical and sustainable choices. Explore the relationship between EI and ethical and sustainable choices in your field. Leaders equipped with high EI can navigate the challenges of ethical decision-making and sustainable leadership which contributes to positive social and environmental outcomes.

    **Complete Case 4 before SLP 4**

    **Session Long Project 4 Resources**

    [_How Is Emotional Intelligence Important In The Workplace?_](https://www.simplypsychology.org/emotional-intelligence-workplace.html) (2023)
    Text:
    [_16.1 The Process of Managerial Communication_](https://openstax.org/books/principles-management/pages/16-1-the-process-of-managerial-communication) (2023)
    Text:
    [_16.3 Factors Affecting Communications and the Roles of Managers_](https://openstax.org/books/principles-management/pages/16-3-factors-affecting-communications-and-the-roles-of-managers) (2023)
    Text:
    [_16.5 The Major Channels of Management Communication_](https://openstax.org/books/principles-management/pages/16-5-the-major-channels-of-management-communication-are-talking-listening-reading-and-writing) (2023)

    **Scholarly Readings:**

    [_The Chairperson’s Guide to Climate Integrity: Earning and Enhancing Trust through the Sustainability Transition_](https://www.weforum.org/whitepapers/the-chairperson-s-guide-to-climate-integrity-earning-and-enhancing-trust-through-the-sustainability-transition/) (2023)

    **SLP Assignment**

    **Presentation: Sustainability & EI**

    You have been selected to deliver a video presentation to your organization or a professional group in your discipline. You may use visuals to deliver the message.

    Use ChatGPT or another AI program to research trending topics in your area of work, study, or preferred career path in Emotional Intelligence and Sustainability. Examples include logistics, HR, healthcare administration, military leadership, etc. If you use an idea provided by ChatGPT, you must cite and reference the program.

    · Based on the idea supplied by the AI program (or one of your own), research the effects sustainability and EI have or will have in your industry or discipline. Present the findings to your group.

    The use of AI for generating content in Trident classrooms is not permitted unless it is specifically required by assignments in classes. Certain classes may allow AI to be used for brainstorming or to kickstart research. Turnitin detects AI-generated content.

    Write a 300- to 350-word document that is the basis of your presentation. The document must include references and citations or attributions. (Research Required)

    All research for this SLP should have been published within the last two years.

    3 TO 3 ½ MINUTE VIDEO

    You can talk about the same content that is written but don’t read it. Impromptu speaking has a different impact than reading from a screen or paper. It is up to you to decide what information should be covered in the time allowed. Content beyond 3 minutes will not be viewed or considered.

    No quotations are permitted in this paper. Since you are engaging in research, be sure to
    [_cite_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_the_basics.html) and
    [_reference the sources in APA format_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/reference_list_author_authors.html). NOTE: Failure to use research with accompanying
    [_citations_](https://owl.purdue.edu/owl/research_and_citation/apa_style/apa_formatting_and_style_guide/in_text_citations_author_authors.html) to support content will result in reduced scoring “Level 2-Developing” across the grading rubric. This is a professional paper; not a personal one based on feelings. The paper must be written in the third person. This means words like “I,” “we,” and “you” are not appropriate. The presentation may be delivered in first person.

    **SLP Assignment Expectations**

    Use the template
    [_MGT501 SLP 4_](https://tlc.trident.edu/content/enforced/227499-MGT501-2024DEC09FT-2/MGT501%20SLP4%202023.docx?isCourseFile=true&ou=227499) to create your submission.

    Your submission will include:

    · The completed Word template with the written overview of the presentation.

    · It will also include the website and video link (should be 3 to 3 ½ minutes maximum).

    Content beyond 3 ½ minutes will not be considered for grading. Do not upload the video to the dropbox since the file size may be too large. Set the Video as public or unlisted, NOT PRIVATE. Unlisted means your video will not come up in search results.

  • [Solved] Unit 4.1 DB: Trauma versus PTSD

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    Executive Solution Overview

    What is the difference between trauma and PTSD? In your response, provide an overview of an incident that can result in a trauma response and illustrate the difference between a trauma response to that incident and a diagnosis of PTSD. Additionally, discuss an intervention that would help a client t…

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    Assignment Prompt & Instructions

    What is the difference between trauma and PTSD? In your response, provide an overview of an incident that can result in a trauma response and illustrate the difference between a trauma response to that incident and a diagnosis of PTSD. Additionally, discuss an intervention that would help a client to cope with their traumatic experience.

    – 2 years ago